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Senior Employee Relations Specialist (Canada)

C.H. Robinson

C.H. Robinson

Montreal, QC, Canada
Posted on Thursday, May 30, 2024
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Senior Employee Relations Specialist (Canada)

Job ID
400 - 645 Wellington, Montreal, Quebec, Canada, H3C 0L1
Job TypeFull time


C.H. Robinson is seeking a Senior Employee Relations Specialist to join our dynamic team. In this role, you will provide expert consultation on employee relations, ensuring compliance with legal regulations, company policies, and our core values. You'll collaborate with employees, managers, executives, and HR on complex issues, manage performance and termination processes, and maintain employment-related documents. You'll also drive process improvements, stay current on employment regulations, and develop proactive strategies to enhance our work environment. Apply today and join us in influencing outcomes, supporting business objectives, and contributing to project success as a regional subject matter expert.


The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Provide comprehensive consultation on employee relations, ensuring compliance with legal regulations, company policies, and C.H. Robinson values
  • Consult with employees, managers, executives, and Human Resources on complex issues, offering solutions on policy, performance management, coaching, discipline, investigations, and terminations
  • Manage performance management and termination processes, ensuring compliance with local regulations and company interests, including severance calculations
  • Draft, review, and maintain employment-related documents in accordance with company policies and local laws
  • Review and improve internal processes, driving compliant solutions that support business objectives
  • Stay current on employment regulations, ensuring company policies and processes are aligned
  • Investigate employee issues, recommend actions, maintain accurate documentation, and influence outcomes with leaders
  • Develop proactive strategies to enhance C.H. Robinson’s work environment
  • Analyze case management data for trends and collaborate with stakeholders to address issues
  • Serve as a regional subject matter expert and contribute to project success
  • Work with internal legal counsel on vendor and cost management with external legal resources
  • Coordinate and complete local reporting and assessments, ensuring compliance and making recommendations based on outcomes



  • Bilingual fluency in written and verbal French/English
  • Minimum 4 years of experience in Employee Relations
  • In depth knowledge of Canadian and Quebec labor laws and regulations
  • Ability to travel up to 10%; some travel to U.S.


  • Bachelor’s degree from an accredited college or university in Human Resource Management, Industrial Relations, or relevant field.
  • Chartered Human Resource Professional (CHRP) designation, an asset.
  • Ability to develop strong relationships and partner with managers, executives, and other Human Resources departments.
  • Proven conflict resolution skills
  • Strong influencing skills and business savvy
  • High degree of confidentiality
  • Analytical skills and ability to use data to drive decision making
  • Ability to create new or review and update existing processes
  • Ability to make recommendations at all levels of the organization
  • Understanding of employment regulation and how to apply law to company policy
  • Excellent verbal, written and presentation/communication proficiency
  • Strong problem solving/critical thinking skills
  • Project management experience
  • Good judgment with the ability to make timely and sound decisions
  • Ability to prioritize and manage multiple responsibilities
  • Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!


Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Medical (including Vision and Telemedicine)

  • Dental

  • Basic and Supplemental Life Insurance

  • Vacation and PTO time

  • Paid holidays

  • Short-Term and Long-Term Disability

  • Retirement Plan with 5% company matching

  • Employee Stock Purchase Plan (ESPP)

  • Charitable Giving Match Program

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

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