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Senior Global Forwarding Agent

C.H. Robinson

C.H. Robinson

Colnbrook, Slough SL3, UK
Posted on Thursday, May 30, 2024
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Senior Global Forwarding Agent

Job ID
R39043
Address
Units 8/9, Colnbrook, England, United Kingdom, SL3 0QR
Job TypeFull time

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next SeniorGlobal Forwarding Agent.

Are you detail-oriented, service-driven problem-solver with a passion for the dynamic world of global logistics? At C.H. Robinson, we're not just searching for a Sr. Global Forwarding Agent - we're seeking a future leader in our London team. This exciting role offers a unique opportunity to become a versatile expert in global forwarding.

Ready to launch your career with a logistics leader renowned for innovation and global reach? Join C.H. Robinson and make a real impact - apply today!

RESPONSIBILITIES:

Maintain Operational Excellence:

  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.

  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:

  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.

  • Build great relationships with customers, responding timely and following up on issue resolution

  • Provide reporting and documentation support to internal and external customers.

  • Participate in customer business reviews.

  • Contribute to seamless forwarding operations across various regions,gaining exposure to unique challenges and client needs.

QUALIFICATIONS

Required:

  • Minimum 2-4years of Global Forwarding experience

  • Proficiency in Microsoft Office Suite of programs

  • Fluency in English (written and verbal).

  • Knowledge or coursework in Supply Chain, Logistics, or International Business

  • Excellent customer service skills and follow-up to be utilized with customers and the network

  • Critical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

  • Ability to work in a fast-paced and deadline-driven office environment

What do we offer?

  • A vibrant, progressive, inclusive, and forward-thinking workplace

  • Opportunities for professional development and advancement

  • A competitive benefits package and bonus

  • Flexibility in terms of work arrangements to support work-life balance

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Why Do You Belong at C.H. Robinson?


C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.


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