Career Central

Connecting people since 1887
Leverage our network to build your career.
Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Quality Manager

Campari America

Campari America

Quality Assurance
Jalisco del Refugio, Jal., Mexico
Posted on Tuesday, November 14, 2023
Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 22 plants worldwide and has its own distribution network in 22 countries, and employs approximately 4,000 people.

Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.



General Description of the Role

This position is responsible to a dvance and safeguard the reputation of the company and its brands by leading the development, implementation and management of the FS&Q processes and systems country-wide, to ensure that products manufactured and distributed consistently meet Campari Group standards and satisfies consumers and customers desire for quality and safety. Manage quality activities for plant, co-Manufacturers and 3PLs ensuring compliance with quality and brand standards, legal requirements, deadlines and budget.

Key Responsibilities And Activities

  • Lead the development, implementation and managent country-wide of the end-to-end FS&Q processes and certifications, ensuring effective practices, managing hazards and controlling risks while ensuring compliance with global guidelines and policy, quality and brand standards, legal requirements and costumer specifications;
  • Oversees laboratory operations, responsible for testing/inspecting and releasing materials for use in product manufacturing and packaging and final product testing
  • Responsible for the quality aspects associated with materials management, manufacturing, packaging, storage and release of all products produced at the Manufacturig sites located in Mexico.
  • Lead resolution of escalated Quality & Food Safety issues at country level, including internal and external communication, root cause investigation, preventative and corrective actions.
  • Collaborates with R&D, Purchasing and Engineering functions to define the FS&Q requirements for external suppliers, co- Manufacturers and 3PLs;
  • Ensure technical support on first productions and manufacturing lines validation at Suppliers, Plant, Co-Manufacturers.
  • Develop and implement programmes to improve Q&FS performance, reduce consumer and customer complaints in a systematic way and roll out across all manufacturing plants with specific focus on reducing serious ones and avoiding reoccurences.
  • Provide technical and FS&Q awareness training to Operations personnel to drive a FS&Q culture ;
  • Drives the performance of the team by cascading organizational objectives, defining personal performance targets and appraising performance of direct reports at the end of the performance management cycle.
  • Collaborates with Directors, Managers, and HR business partner to identify and implement learning and development initiatives to close competency gaps within the team;
  • Ensure the implementation/management of quality performance indicators for Suppliers, Plant, and Co-packers in cooperation with other areas and funtions to maximize product reliability and minimize costs;
  • Provide technical support to the leadership team in the decision-making process.
  • Contribute to annual capital and budget planning process on topics related to FS&Q taking into account Global and Regional function priorities;
  • Manage the development of quality packaging materials and ingredients, and new suppliers in a cost-effective manner from concept to production to ensure on-time and successful product launches providing relevant information to project stakeholders.
  • Manage the development of new products based on Marketing and Commercial areas guidelines.
  • Effectively interact with Operations, Engineering, Logistics and Procurement areas in order to ensure products supply strategies, providing recommendation of packaging materials and ingredients supply sources, defining risks associated with new projects and setting up new vendors.
  • Ensure formulas and processes are compliant with the standards established on the manufacturing instructions;

Key Relationships

Internal: Global and Regional Quality, Regional R&D, Plant Manager, Manufacturing, Engineering, Customer Services / Logistics, Innovation, Planning, Warehouse, Purchasing, Legal, Marketing, HR, Finance

External: Suppliers, Government and regulatory entities, Co-Manufacturers, 3PL.

Experience Required

  • Minimum of 5 years of experience in similar position or minimum of 7 years in Quality Supervisor position.

Education / Professional Qualifications

  • Bachelor of Science Degree required and Master's degree preferred in Chemical or Food Engineering, Chemist or related field.


Functional and Technical

  • Execution and results oriented;
  • Ability to analyze and trend statistical data;
  • Critical thinking;
  • Strong analytical and problem solving skills;
  • Ability to interact and collaborate with all levels of business;
  • A working knowledge of US alcoholic beverage regulations;
  • Solid knowledge on GMP, FSSC 22000 and/or ISO 22000 requirements;
  • A working knowledge of Mexican Alcoholic Beverages regulations;
  • Quality orientation and high attention to detail.
  • Solid knowledge on industrial processes in the beverage industry
  • Solid knowledge of packaging materials and ingredients used in the processes.
  • Understanding of food packaging equipment design/function and their relationship to packaging materials & designs;
  • Solid knowledge in printing materials processes, packaging technology and development


  • Proficiency in Microsoft Excel, Word and PowerPoint;
  • Domain software MS Project is a plus;
  • Excellent presentation and facilitation skills and the ability to communicate with large groups of people;
  • Project management;
  • Familiarity with SAP is a plus;
  • Lean/Six Sigma certification is a plus.
  • Team player.
  • Proficiency in English.

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency