At Capgemini, you can craft your career, receive support and inspiration from a worldwide community of colleagues, and explore new possibilities. Join us and help the world’s leading organizations unlock the value of technology and build a more balanced, more inclusive world.

YOUR ROLE

As Delivery Lead with Capgemini, you will play a meaningful role in overseing plans while working with peers and stakeholders across lines of business, to ensure that a business architecture and roadmap is developed to address the needs and strategy of both business and technology related to call centre telephony & desktop technology

In this role, you will play a key role in:

• Staying up to date with industry best practices to educate clients and internal teams on the advantages of various design and implementation options to meet business and technical requirements
• Initiate, plan, execute, control and close out each project or program from a business perspective, including co-ordination of cross-project and cross-department resourcing within established timelines
• Maintain a good working knowledge of current infrastructure and industry trends with in the distributed infrastructure area of focus
• Model Safe Path demo execution best practices in a variety of delivery modalities
• Conducts technical deep-dive sessions with vendors and executes short proof-of-concept efforts for business and IT
• Partners with VP-level stakeholders across multiple brands to advise on business impacts to technical solutions
• Coordinate and plan the overall program including pre-requisite projects, parallel interfacing source system projects across the enterprise
• Take accountability for project success including on-time, on-budget, high-quality targets
• Develop and define a structure and operating model for the program

YOUR PROFILE

• Experience: Minimum of 8 years of experience in project management, with at least 4 years in an agile delivery leadership role. Demonstrated experience in delivering projects in financial services or government organizations is highly desirable.
• Agile Expertise: Strong understanding and practical experience with agile methodologies, such as SAFe, LeSS, Scrum, or Kanban. Proven ability to scale agile practices to large, complex projects and teams.
• Leadership Skills: Excellent leadership and people management skills, with a track record of building and leading high-performing teams. Ability to inspire and motivate team members, promoting collaboration, innovation, and continuous learning.
• Stakeholder Management: Exceptional communication and stakeholder management skills. Capable of engaging and influencing stakeholders at all levels, including senior executives.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think deliberately and make data-driven decisions. Proven experience in managing and resolving project-related risks and issues.
• Agile Certifications: Relevant agile certifications such as SAFe Agilist, Certified ScrumMaster (CSM), or Professional Scrum Master (PSM) are highly desirable.
• Adaptability: Ability to succeed in a fast-paced and dynamic environment. Comfortable with ambiguity and able to adapt to changing project requirements or priorities.
• Continuous Learning: Demonstrated commitment to continuous learning and staying up-to-date with the latest trends and advancements in agile methodologies and project management practices.

What you’ll like about working here?

• We promote Diversity & Inclusion as we believe diversity of thought fuels excellence and innovation.
• In Capgemini, we enable people to be the architects of their career growth. We equip people in augmenting their potential by providing wide array of career growth programs that empower them to get the future they want.
• Capgemini cultivates impactful experiences for its people that would aid in bringing out the best in them for them, for the company, and for their clients.

We are looking forward in meeting you!