Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want.

For more about why Capgemini https://www.capgemini.com/au-en/careers/why-join-capgemini/

Let’s talk about the role and responsibilities

• Provide technical support to the customer and other technical SMEs, utilizing knowledge of storage and backup systems to quickly solve issues.
• Work with the team to define processes, policies, procedures, and rules.
• Ensure data integrity and availability.
• Create and maintain optimal backup, restore, and redundancy for critical data.
• Documentation of best practices, troubleshooting steps, and lessons learned.
• Perform housekeeping and administration tasks across the Storage and backup platform.
• Perform proactive maintenance and monitoring management.
• Be familiar with Monitoring toolsets, CA Spectrum, VMWare Aria, Solar Winds, etc.
• Maintaining currency and upgrading of hardware and software where required
• Use change, problem, including back out plans, incident, and release management toolset.
• Liaise with 3rd party service centres/engineers as required.
• Perform system transition processes to Standby or Site failover capabilities: DR Recovery and High Availability
• Monitor workflow using management tools (Service Now) and react to logged tasks, incidents, problems and requests.
• 24x7 system management/administration expertise in high availability mission-critical – On Call duty

Let's talk about the team

Our Cloud Infrastructure Services practice brings together the right technology, processes, and culture to deliver business agility and cost reduction to our clients. We provide cloud focused delivery services on areas such as hybrid cloud, workplace services, security, and cloud service management/delivery.

Let’s talk about your capability and experience

• 3+ years of experience in Commvault Backup administration.
• Certifications from Storage and Backup vendors will be an added advantage.
• Storage experience across Pure, NetApp and Dell solutions.
• Experience in SAN Storage Switch technology
• Backup and Recovery: Knowledge of backup solutions and disaster recovery strategies
• Storage Virtualization: Understanding of virtual storage environments.
• ITIL Foundation certification
• Working with Service Now will be desirable

About Capgemini

At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ ‘Employer of the Year’ and ‘Inclusion of Trans and Gender Diverse Employees’ for the past two years. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment. We are committed to being active allies for everyone.

We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. Its why we are committing to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030, and committed to becoming a net zero business by 2040.

Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications and boundless development opportunities. You’ll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World’s Most Ethical Companies by the Ethisphere Institute 10 years in a row.

Our Commitment to Diversity & Inclusion
Don’t meet every single requirement for this role? Studies have shown women and people from diverse minority backgrounds are less likely to apply to jobs unless they meet every single requirement. At Capgemini, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply and tell us what you can bring to the role.

We understand for some people, a standard hiring processes can come with challenges. If you are living with a disability, are gender diverse or neurodivergent and we can provide support with access requirements or by making an adjustment to our hiring process, please contact us at talentacquisitionaunz@capgemini.com

Information Security and Compliance
Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.

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