Responsible for the financial and volume budgets as a profit center head and as CP routed budget for every product

Daily Control of the Branch’s Budget Figures as well as ensuring timely electronic closure of the files in the system, including counter-check of job profits, Revenue, Volumes

In charge of the Branch’s financial affairs including local cash flows, collections, controlling credit exposures

Monitoring the monthly overhead cost in line with the budget

Direct the overall operational planning for the operations teams in accordance and alignment with the branch strategy

Responsible for the management and key decisions pertaining to the day-to-day activities for the  operations department, consulting with senior management when necessary

Reporting for the  operations department is carried out in accordance with the SOP's and all documents pertaining to the same are well maintained  

Ensure total compliance to external as well as internal rules and standards

Maintaining close coordination with overseas offices and consignees for pre-shipment and post-shipment documentations and all operational related activities.

Ensure the Branch Operational costs are as agreed by the management

Ensure the losses on account of operational errors are within agreed limits

Ensure standardized process wrt inbound & outbound cargo while dealing with overseas offices (E.g. Sending enquiry, sending quotation, sending routing orders, sending of pre-alert for exports, etc.)

Have a monthly check on Branch MIS / Dashboard & ensure that the cost is within the budget planned for the branch.

Communicate with all customers promptly & effectively, keep them updated on all milestones related to shipments

All invoices of the assigned customers to be checked & signed.

Manage & build relations with the assigned customers

 

Strive to continually improve and build on the local organization and its performance

Determine the tactical and strategic plans with the management consent and implement it successfully

Introduce and promote services actively in the local market

Networking with the local airlines and shipping community and other stake holders

Personal Business “A” Category customers

Geographical & Market Expansion

Focusing more on Customer Retention especially A & B Customers

Represent cargo-partner logistics in the events and forums conducted by trade bodies specific to our industry for your respective region

Sales hiring and manpower retention as per budget

Attrition of manpower should be within 10%

Ensure organised working & higher satisfaction levels within team members

Ensure 100% engagement & support for all team members