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Operational Business Analyst



Goodyear, AZ, USA
Posted on Wednesday, December 27, 2023

Operational Business Analyst

Looking for an exciting and challenging opportunity to put your analytical and problem-solving skills to work? Join our team as an Operational Business Analyst at DHL!

In this dynamic role, you'll play a key role in all operating activities, including customer demand/volume planning, warehouse productivity, labor efficiency, and more. You'll be responsible for auditing vendor payables, providing accurate hourly activity reporting, and providing analytical support to managers and supervisors as needed.

To succeed in this role, you'll need to be a problem solver, a strategic thinker, and an expert in financial and operational analysis. You'll be confident working independently, managing priorities, and juggling multiple tasks in a fast-paced environment.

What we're looking for:

  • Audit vendor payables for accuracy and ensure appropriate approvals are obtained prior to payment
  • Execute daily customer / vendor contract requirements and identify accessorial activity and ensure necessary documentation
  • Work with Operations and HR department associates on a daily basis, providing support and assistance as needed
  • Provide support to Kronos application and set-up to ensure accurate hourly activity reporting
  • Interact with Managers and Supervisors to provide analytical support as needed
  • Direct involvement with Accounting and Commercial Finance departments
  • Provide ad-hoc analytical support to operations personnel in all areas of the operation as needed and requested
  • Prepare month end close accrual and reclass journal entries
  • Assist as needed with accounts receivable processing, collection, proper revenue reporting, and account payable processing
  • Reconcile Purchase Orders as support to expense recognition
  • Prepare daily and weekly labor analysis reports for operations productivity analysis
  • Participate in the collection of performance measurements consistent with customer, vendor, and site requirements
  • Ownership of balance sheets (black-line) account reconciliations


  • Associates Degree in Business or relevant field or equivalent work experience, required
  • Bachelor’s degree in Business or relevant field, preferred
  • 1+ years of experience in Accounting or Financial Reporting role, preferred
  • Proficiency in Microsoft Excel

At DHL, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Join our team and be part of a dynamic and innovative company that is committed to delivering excellence to our customers.

DHL is an equal opportunity employer and we welcome applications from all qualified candidates.