Italy-America Chamber of Commerce Talent network

</div>\n</div>\n<style type="text/css">\n .buttontext375c6186edc317b1 a{\n border: 1px solid transparent;\n }\n .buttontext375c6186edc317b1 a:focus{\n border: 1px dashed #0b2967 !important;\n outline: none !important;\n }\n</style>\n<div style=" " class="buttontext buttontext375c6186edc317b1 rtltextaligneligible center unmodified backgroundimage backgroundcolor6740ed232f16e6f4 linkcolor linkhovercolor displayDTM ">\n <div class="inner " style="font-family:customd92efdacc25e4a7d99712; font-size:14px;">\n

\n </h1>\n </div>\n </div>\n </div>\n</div>\n<div class="joblayouttoken rtltextaligneligible displayDTM ">\n <div class="inner fontcolorb6a533a1" style="font-family:customd92efdacc25e4a7d99712; font-size:14px;">\n <div class="row">\n <div class="col-xs-12 fontalign-left">\n\nManagerial\n\n </div>\n </div>\n </div>\n</div>\n<div class="joblayouttoken rtltextaligneligible displayDTM ">\n <div class="inner fontcolorb6a533a1" style="font-family:Arial, Helvetica, sans-serif; font-size:14px;">\n <div class="row">\n <div class="col-xs-12 fontalign-left">\n\n\n Job Req Number: 74352 \n

\n\n <ol>\n <li style="text-align:justify">Oversee assigned countries migrated into MNL ISSC Customs team.</li>\n <li style="text-align:justify">Strategize to drive process optimization, accountability, and ownership </li>\n <li style="text-align:justify">Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)</li>\n <li>Provide guidance on process design and optimization </li>\n <li style="text-align:justify">Propose process changes where needed to drive efficiency and improve execution</li>\n <li style="text-align:justify">Act as an ambassador of BSS MNL ISSC.</li>\n <li style="text-align:justify">Prepare and present performance report to internal and external stakeholders</li>\n <li style="text-align:justify">Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs</li>\n <li style="text-align:justify">Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders</li>\n <li style="text-align:justify">Maintain all areas of Health and Safety relevant to the working environment & staff teams.</li>\n <li style="text-align:justify">Planning and organization of resources planning and requirements</li>\n <li style="text-align:justify">Escalation of irregularities to Business Support Services Manager for Customs</li>\n <li style="text-align:justify">Perform weekly coaching with team leads</li>\n <li style="text-align:justify">Take the lead to help resolve reoccurring issues</li>\n <li style="text-align:justify">Drive continuous improvement of the team and related processes.</li>\n <li style="text-align:justify">Work under the direction of superiors</li>\n <li style="text-align:justify">Drives completion of tasks and processes within agreed SLA to leaders and members</li>\n <li>Proactively find means to deliver and raise the performance of the teams managed</li>\n <li>Actively engage with relevant Stakeholders and conduct regular touchpoints</li>\n </ol>\n\n \n\n \n\n \n\n \n\n \n\n Team Leadership & Coaching:\n\n <ol start="20">\n <li style="text-align:justify">Create an environment orientated to trust, open communication, creative thinking, and cohesive team effort.</li>\n <li style="text-align:justify">Motivate and inspire team leaders and members</li>\n <li style="text-align:justify">Lead by setting a good example (role model) – behavior consistent with words</li>\n <li style="text-align:justify">Facilitate problem solving and collaboration</li>\n <li style="text-align:justify">Maintain healthy group dynamics</li>\n <li style="text-align:justify">Intervene when necessary to aid the group in resolving issues</li>\n <li style="text-align:justify">Help keep the team focused & on track</li>\n <li style="text-align:justify">Ensure to meet KPI Targets</li>\n <li style="text-align:justify">Implementation support (off- / on-site) for the migration of countries under Customs team. </li>\n <li style="text-align:justify">Resolution of issues on operational level and address employee performance & conduct as needed</li>\n </ol>\n\n \n </td>\n </tr>\n</tbody>\n

<dl class="page-tools">\n <dt class="page-tools--btn">open/close</dt>\n <dd class="page-tools--open">\n \n <a href="javascript:window.print();" id="maincontentarea_0_contentarea_0_ctl00_aTagPrint" class="share-item pt-print" title="Print local">\n Print local\n </a>\n <a href="https://twitter.com/home?status=https://jobs.dsv.com/job/Paranaque-Team-Lead-Customs-WAW-Extension-Metr-1701/1005883201/" target="_blank" id="maincontentarea_0_contentarea_0_ctl00_aTagTwitter" class="share-item pt-twitter st_twitter_custom" title="Share on Twitter">\n Share on Twitter\n </a>\n <a href="https://www.linkedin.com/shareArticle?mini=true&url=https://jobs.dsv.com/job/Paranaque-Team-Lead-Customs-WAW-Extension-Metr-1701/1005883201/" target="_blank" id="maincontentarea_0_contentarea_0_ctl00_aTagLinkedIn" class="share-item pt-linkedin st_linkedin_custom" title="Share on LinkedIn">\n Share on LinkedIn\n </a>\n <a href="mailto:?subject=Check%20out%20this%20job!&body=https://jobs.dsv.com/job/Paranaque-Team-Lead-Customs-WAW-Extension-Metr-1701/1005883201/" data-title="Check out this job!" id="maincontentarea_0_contentarea_0_ctl00_aTagEmail" class="share-item pt-mail st_email_custom" title="Send as email">\n Send as email\n </a>\n \n </dd>\n </dl>\n\n\n\n </div>\n</div>\n\n<div class="customPlugin customPlugin-128c17d6b4c03d7a displayDT">\n <div class="inner">\n

</div>\n <div class="clear clearfix"></div>\n <a xml:lang="en-GB" lang="en-GB" class="btn btn-primary btn-large btn-lg apply dialogApplyBtn " href="/talentcommunity/apply/1005883201/?locale=en_GB" style="display: none;">Apply now »</a>\n\n <div class="social-apply-button-container pull-right">\n <div class="btn-group btn-social btn-social-apply dropup ">\n <button class="btn btn-primary btn-large btn-lg dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-label="Apply now" href="/talentcommunity/apply/1005883201/?locale=en_GB" value="">Apply now\n </button>\n <ul class="dropdown-menu socialbutton pull-right ">\n <li class="tc-provider-option social-apply-option">\n <a href="#" id="applyOption-bottom-manual" class="networkContainer applyOption socialbutton-link" data-idx="0" aria-label="Apply Now">\n Apply Now\n </a>\n <a role="button" href="javascript:alert('Join%20our%20talent%20community,%20receive%20job%20alerts%20and%20start%20the%20apply%20process.')" class="socialbutton-help socialbutton-help-link" aria-label="Apply now Help" title="Apply now Help" data-ht="Join our talent community, receive job alerts and start the apply process.">\n <img aria-label="Apply now Help" src="/platform/images/shared/help2.png" width="16" height="16">\n </a>\n </li>\n <li class="tc-provider-option social-apply-option " style=" " id="applyListItemOption-bottom-linkedin">\n <a href="#" aria-label="Start applying with LinkedIn" id="applyOption-bottom-linkedin" class="networkContainer applyOption socialbutton-link" data-idx="1">\n <img aria-hidden="true" class="socialbutton-network-icon networkIcon" src="/platform/images/shared/social/16-linkedin.png" width="16" height="16" alt="Start applying with LinkedIn">\n Start applying with LinkedIn\n </a>\n <a role="button" href="javascript:alert('Use%20your%20LinkedIn%20profile%20to%20join%20our%20talent%20community,%20receive%20job%20alerts%20and%20start%20the%20application%20process.%0A%0A-%20Nothing%20is%20posted%20on%20your%20LinkedIn%20account.%0A-%20We%20do%20not%20log%20in%20to%20your%20LinkedIn%20account.%0A-%20We%20do%20not%20save%20login%20credentials%20to%20your%20LinkedIn%20account.%0A-%20You%20will%20be%20joining%20our%20Talent%20Community%20using%20your%20social%20profile.%0A-%20Please%20ensure%20that%20pop-up%20blockers%20are%20disabled%20in%20order%20to%20proceed.')" aria-label="Apply with LinkedIn Help" class="socialbutton-help socialbutton-help-link" title="Apply with LinkedIn Help" data-ht="Use your LinkedIn profile to join our talent community, receive job alerts and start the application process.\n

Team Lead Customs WAW Extension

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Managerial

Job Req Number: 74352
Time Type: Full Time

Key Tasks & Deliverables

Operational and Team Management:

Oversee assigned countries migrated into MNL ISSC Customs team.
Strategize to drive process optimization, accountability, and ownership
Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)
Provide guidance on process design and optimization
Propose process changes where needed to drive efficiency and improve execution
Act as an ambassador of BSS MNL ISSC.
Prepare and present performance report to internal and external stakeholders
Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs
Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders
Maintain all areas of Health and Safety relevant to the working environment & staff teams.
Planning and organization of resources planning and requirements
Escalation of irregularities to Business Support Services Manager for Customs
Perform weekly coaching with team leads
Take the lead to help resolve reoccurring issues
Drive continuous improvement of the team and related processes.
Work under the direction of superiors
Drives completion of tasks and processes within agreed SLA to leaders and members
Proactively find means to deliver and raise the performance of the teams managed
Actively engage with relevant Stakeholders and conduct regular touchpoints

Team Leadership & Coaching:

Create an environment orientated to trust, open communication, creative thinking, and cohesive team effort.
Motivate and inspire team leaders and members
Lead by setting a good example (role model) – behavior consistent with words
Facilitate problem solving and collaboration
Maintain healthy group dynamics
Intervene when necessary to aid the group in resolving issues
Help keep the team focused & on track
Ensure to meet KPI Targets
Implementation support (off- / on-site) for the migration of countries under Customs team.
Resolution of issues on operational level and address employee performance & conduct as needed

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

open/close: Print local Share on Twitter Share on LinkedIn Send as email

Why DSV READ THE REASONS

Career Central

Team Lead Customs WAW Extension