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Logistics Coordinator, DSV Road US

DSV

DSV

Operations
El Paso, TX, USA
Posted on Monday, December 25, 2023
  • Logistics Coordinator, DSV Road US
  • El Paso


If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Terminal/Warehouse/Transport

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - El Paso, Paseo Del Este Blv

Division: Road
Job Posting Title: Logistics Coordinator, DSV Road US
Time Type: Full Time

SUMMARY
The DSV Logistics Coordinator is responsible for coordinating and managing service requests from customers with the goal of meeting and exceeding customer expectations while obtaining key factor goals. The ability to work in a fast-paced, challenging environment is critical. Execution of duties will require a team-oriented individual that is customer service focused, and able to obtain a strong knowledge of systems and vendor capabilities. This individual will be an integral part of the coordination of transportation and operations of their assigned accounts(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate Trailer Interchanges for PO fleet upon entering and exiting any yard.
  • Develop and sustain mechanical repairs and reports for PO fleet.
  • Track and trace all PO fleet loaded / empty
  • Enter updates in VFT for all PO fleet loads. Works closely with team members to meet or exceed all customer service requirements.
  • Develops and maintains positive customer relationships.
  • Communicates effectively with customers, partner vendors and team members.
  • Ensures the attainment of applicable key factors.
  • Responsible for accurate data capture and system entry.
  • Supports team members to ensure superior customer service.
  • Provides remote and on-site support to teams located in the customer service department and at customer locations.
  • Utilizes the quality process to resolve customer service and vendor issues.
  • Assists with new account start-ups.
  • Assists with the development and testing of new product offerings.
  • Proactively anticipates and resolves potential customer service partner vendor and internal team issues.
  • Performs other duties as needed
  • Project work as required.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

  • 2 years’ experience in a logistics, customer service or related field.
  • High School Diploma or GED

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

  • Proficient typing and PC skills (Word/Excel)

Language Skills

  • English (reading, writing and verbal)

Mathematical Skills

  • General mathematics skills

Other Skills

  • Excellent interpersonal communication with the ability to adapt to and work within a team environment.
  • Superior attention to detail and problem-solving skills.
  • Ability to prioritize work in a multi-tasked, fast-paced environment.
  • Able to work flexible hours when required.
  • Willing to make and meet commitments.

PREFERRED QUALIFICATIONS

  • College degree in Logistics or Supply Chain management.
  • 2 years’ of industry experience.

PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $15.50- $21.00/ Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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Logistics Coordinator, DSV Road US

El Paso


Nearest Major Market: El Paso

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - El Paso, Paseo Del Este Blv

Division: Road
Job Posting Title: Logistics Coordinator, DSV Road US
Time Type: Full Time

SUMMARY
The DSV Logistics Coordinator is responsible for coordinating and managing service requests from customers with the goal of meeting and exceeding customer expectations while obtaining key factor goals. The ability to work in a fast-paced, challenging environment is critical. Execution of duties will require a team-oriented individual that is customer service focused, and able to obtain a strong knowledge of systems and vendor capabilities. This individual will be an integral part of the coordination of transportation and operations of their assigned accounts(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate Trailer Interchanges for PO fleet upon entering and exiting any yard.
  • Develop and sustain mechanical repairs and reports for PO fleet.
  • Track and trace all PO fleet loaded / empty
  • Enter updates in VFT for all PO fleet loads. Works closely with team members to meet or exceed all customer service requirements.
  • Develops and maintains positive customer relationships.
  • Communicates effectively with customers, partner vendors and team members.
  • Ensures the attainment of applicable key factors.
  • Responsible for accurate data capture and system entry.
  • Supports team members to ensure superior customer service.
  • Provides remote and on-site support to teams located in the customer service department and at customer locations.
  • Utilizes the quality process to resolve customer service and vendor issues.
  • Assists with new account start-ups.
  • Assists with the development and testing of new product offerings.
  • Proactively anticipates and resolves potential customer service partner vendor and internal team issues.
  • Performs other duties as needed
  • Project work as required.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

  • 2 years’ experience in a logistics, customer service or related field.
  • High School Diploma or GED

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

  • Proficient typing and PC skills (Word/Excel)

Language Skills

  • English (reading, writing and verbal)

Mathematical Skills

  • General mathematics skills

Other Skills

  • Excellent interpersonal communication with the ability to adapt to and work within a team environment.
  • Superior attention to detail and problem-solving skills.
  • Ability to prioritize work in a multi-tasked, fast-paced environment.
  • Able to work flexible hours when required.
  • Willing to make and meet commitments.

PREFERRED QUALIFICATIONS

  • College degree in Logistics or Supply Chain management.
  • 2 years’ of industry experience.

PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $15.50- $21.00/ Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.