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IT Change Specialist

DSV - Global Transport and Logistics

DSV - Global Transport and Logistics

Moerdijk, Netherlands
Posted on Monday, July 24, 2023

Job Req Number: 68455
Time Type: Full Time

Move forward as IT-change specialist at DSV in Moerdijk

Are you the supporting factor within the freight management service (FMS) team. Then this is the role for you!

You get it done

It is essential that important changes and service requests relating to our Freight Management Services (FMS) are dealt with quickly and accurately: you work on it.

How you do this?

As an IT change specialist FMS, you will be responsible for the configuration and support of our FMS applications, QAD Precision and nShift, which partly run in the cloud. You work closely with a team of 8 colleagues to set up carrier integrations, a crucial step in the outbound process for both existing and new logistics customers. In short, the possibilities are endless!

As part of your duties, you assess, list and prioritize incoming requests via our ticketing system, and assign them to the right colleague. You are the linchpin in the web and maintain an overview of all pending requests. You communicate about this with clients, monitor test results, provide input for monthly KPI reporting and take care of internal invoicing.

As IT change specialist FMS, you are the supporting factor on which the team can build. With your commitment and expertise, you ensure that the change process runs smoothly, and our customers remain satisfied.

You will get this done by:

  • knowledge and experience of logistics and freight processes;
  • affinity with IT and change processes;
  • prioritising and assessing FMS requests.

Your team stands out within DSV because of the proactive role we strive for towards the business when implementing freight management solutions.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Despite being big, we remain normal. We keep a close eye on all employees, personal contact, and the accessibility of our organization, says Walter de Wilde, HR Director

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

  • experience within IT and ready for the next step in your career;
  • good communication skills in Dutch and English;
  • preferably already have experience with Freight & Transport Management.

It all counts for this vacancy of [IT-change specialist in Moerdijk. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

  • a salary that we match to the knowledge and experience you bring;
  • 28 annual holidays assuming full-time employment;
  • 8% holiday pay; 5% gratuity;
  • a good pension scheme.

Move forward

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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