About Hapana

Hapana is disrupting the market in leading a software solution in the fitness industry that helps gyms, fitness studios, and franchises unlock growth and efficiency. We have revolutionised the operations of multisite boutique businesses like F45, Gold’s Gym, BFT, STRONG Pilates, Vive Active, KX Pilates, and more. Our all-in-one platform uses automated lead nurturing, captivating member experiences, multi-layered reporting, and advanced day-to-day operational controls to assist in growing member communities, expanding location footprints, and boosting revenue.

We're committed to fostering growth for our teams and clients through innovation and teamwork. Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team. As a global company, we rely on open communication and people speaking up.

Role Description

We are looking for a Sales Account Executive will be responsible for lead generation, account management, communication, relationship building, and customer service. They will work closely with clients to understand their needs, provide excellent customer service, and establish strong relationships. The Sales Account Executive will also be responsible for managing accounts, generating new leads, and achieving sales targets. Your primary focus will be on acquiring new customers and increasing revenue, using consultative strategies to address key client business issues. Your contributions will directly influence Hapana's business growth.

Key Responsibilities

• Initiate sales activity through various means, including phone calls, emails, and text messages, including introductions (cold calls), follow-ups, and demonstration calls.
• Utilize consultative sales skills to engage and consult with existing clients, addressing their questions and needs to identify the most suitable Hapana solution.
• Establish business relationships with prospective customers to generate new business
• Strategically plan and organize your sales strategy, including daily/weekly/monthly scheduling, to optimize time investment and consistently surpass performance targets.
• Demonstrate Hapana software, products, and partner solutions to potential clients and assisting them in selecting the best solution for their needs while working within a specific niche
• Engage with both single and multi-location fitness brands to meet and exceed maximum sales targets.
• Stay updated on all products, including software and application updates/releases, new partner offerings, market conditions, and industry trends.
• Effectively communicate ongoing sales activity and account progress, utilizing tools such as Hubspot and other CRM tools.
• Participate in trade shows and conventions as necessary.

Qualifications & Requirements

• Worked in the fitness industry or a personal trainer looking for a change of career is highly desirable
• Strong skills in lead generation and/or account management
• Excellent communication and relationship building abilities
• Customer service skills
• Ability to work independently and remotely
• Excellent written and verbal communication skills, with a keen eye for detail.
• Proficient in Hubspot, G-suite is an advantage
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Analytical mindset with focus on measuring internal and external communications effectiveness and results.