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Lead UI Designer

JPMorgan Chase & Co.

JPMorgan Chase & Co.

London, UK · London, ON, Canada
Posted on Tuesday, May 28, 2024

Job Description

JP Morgan Chase continuously seeks innovative ways to attract customers, deepen
engagement, and drive user satisfaction through delightful interactions with digital
products and experiences. Our business accelerator teams work at the heart of new
product development to design, build, and manage new consumer and business-facing
products and solutions.

We are part of one of the new ventures within the business accelerator, focused on
developing products that put the customer at the centre. We have created a new B2B
organisation with diverse professionals that come from a wide set of skills, backgrounds
and experiences.

Culture is important to us, and we are looking for intellectually curious and driven
individuals with a demonstrated passion for creating compelling B2B products and
services for our customers.

We are looking for a deeply engaged UI designer to join us. In this role, you will be part
of a multi-disciplinary team of designers, user researchers, product and engineers
creating products and services for our customers.

This role requires an extensive understanding of UI design for digital products and
services with a focus on B2B. A balanced understanding of interaction, motion, colour,
iconography, typography, design system and visual design is a must.

Currently, our team is still small - meaning you’ll be able to have a big impact on the
overall direction and shape the future together with our customers, users, and team

Responsibilities include:

● Work collaboratively in a multi-disciplinary team of researchers, product
designers and engineers to create new B2B customer-focused products and
● Lead and advise on how to ensure the delivery of visual UI designs are
implemented effectively through product design to engineering build to
● Lead and create high-quality visual UI design outcomes like mood boards,
concepts, UI layouts, design system components and style guides
● Proactively contribute to Design Systems work collaborating with product
designers and engineers
● Partner with leads and stakeholders to identify and evolve visual design
● Ensure deliverables are consistent with the brand and Design Systems
● Understand wider design application including brand, experience and
● Base decisions on solid visual design principles and customer data
● Having a deep understanding of the business drivers behind the product goals
● Champion accessibility and usability through visual, interface and interaction
● Provide accurate estimation of tasks and help with prioritisation
● Deliver visual UI design outcomes to stakeholders in a timely manner and
efficient execution.
● Work closely with other disciplines to understand and provide feedback to
design context
● Present and communicate work and recommendations to the wider
● Manage stakeholders and proactively solve issues affecting visual UI design
● Support best practices and methodologies to drive efficiency and effectiveness
● Uphold design consistency and excellence of visual UI design deliverables
● Strong hands on experience in roles such as Senior or Lead UI designer, across
multiple devices and platforms (experience with B2B applications is a plus)
● Strong portfolio of deep understanding of visual UI design fundamentals (colour,
iconography, typography, structure and visual hierarchy) and solid application of
user interface (usability, comprehension, and accessibility)
● Experience and examples of interaction design (aesthetics, animations, and
● Experienced in creating UI design using input from user research, business
requirements, technology and brand
● Experience of designing and/or implementing solutions for products/ services as
well as production knowledge of the delivery process
● Experience in creating visual design language and UI for Design Systems,
component libraries, style guides, and documentation
● Awareness and practical understanding of current technologies and their
application and relevance to digital experiences
● Proven understanding of B2B design
● Solid communication and interpersonal skills
● Ability to actively listen, hear and understand what is said and not said, and with
nuanced comprehension of meaning and intent
● Comfortable developing and sustaining effective and cooperative working
relationships with peers, managers and other internal or external stakeholders
● Ability to influence others and provide thought leadership on user centered
● Flexibility / adaptability (ability to change direction based upon team and
stakeholder consensus)
● Expert knowledge of modern design systems, prototyping software and design
tools (we use Figma)
● Prototyping skills across a variety of mediums and needs: on paper, in Principle,
and other digital methods
● A passion for helping create an environment where people can do their best work
● Thrives in a fast-paced, collaborative, team-oriented, cross-functional
● Experience in the Atlassian suite of software (Jira & Confluence) is desirable
● Bachelor’s degree in Graphic Design or related field or equivalent professional

If this sounds like an interesting opportunity to you, let’s chat!


J.P. Morgan is a global leader in financial services, providing strategic advice and
products to the world’s most prominent corporations, governments, wealthy individuals
and institutional investors. Our first-class business in a first-class way approach to
serving clients drives everything we do. We strive to build trusted, long-term
partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our
global workforce are directly linked to our success. We are an equal opportunity
employer and place a high value on diversity and inclusion at our company. We do not
discriminate on the basis of any protected attribute, including race, religion, color,
national origin, gender, sexual orientation, gender identity, gender expression, age,
marital or veteran status, pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make reasonable
accommodations for applicants’ and employees’ religious practices and beliefs, as well
as any mental health or physical disability needs.