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Payment Lifecycle Specialist

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Mumbai, Maharashtra, India
Posted on Monday, June 3, 2024

Job Description

Job Summary:

Asia Core Cash Operations is responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions. Transaction requests are received both electronically and manually. As a Cash Operations TL, you will be directly responsible for the day to day operations, including transaction processing – payments and receivable; ecommerce payments; client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located.

Job Responsibilities:

  • Payments (Electronics & Manuals): Transaction monitoring and processing. Serve as either maker Ensure that transactions are completed accurately and that high value, urgent transactions are prioritized.
  • Support: Complete accurately the tasks assigned for the process within the cut-off time.
  • Ensure that the checklist is followed and queue is monitored at all times.
  • Monitor and respond to email correspondence
  • Escalate issues as soon as identified.
  • Complete all mandatory trainings assigned prior to set due date.
  • Provide process improvements to enhance the system and participate in projects call as and when needed.
  • Deliver on reports and administrative tasks assigned.

Required Qualifications, Skills and Capabilities:

  • Has at least 3-5 years work experience in payment operations/cash operations
  • Understanding of and experience in Payments, Swift, Correspondent banking etc.
  • Client focus minded
  • Knowledge of various aspects of International Payment Processing Operations
  • Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
  • Intermediate experience using Microsoft Office, including Excel and PowerPoint
  • Fluent written and oral communication skills in English.