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Lead Technical Program Manager

JPMorgan Chase & Co.

JPMorgan Chase & Co.

IT, Operations
Houston, TX, USA
Posted on Wednesday, June 5, 2024

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the Corporate Data Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
  • Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
  • Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
  • Lead Product Development / Product Strategy and assist in the development of business requirements for technology initiatives
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Continuous user acceptance testing of features/functionality ensuring the definition of done is met prior to release
  • Interface with technology teams to manage communication with development plans, issues and resolutions
  • Represent the business and product in risk reviews and audits of product
  • Manage communication and status updates with production issues and key technology programs
  • Partner with Feature team Lead(s) and Engineering Lead(s) to define project scope, objectives, and key milestones

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
  • Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
  • Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
  • Experience managing complex projects end to end while partnering with technology and business partners
  • Experience working on a Cloud platform (AWS, Databricks)
  • Proficiency with Microsoft Powerpoint – represents the product set in senior management meetings

Preferred qualifications, capabilities, and skills

  • Banking knowledge, including knowledge of data lake and data management platforms desired