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Payment Lifecycle Specialist

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Mumbai, Maharashtra, India
Posted on Wednesday, June 5, 2024

Job Description

Job Summary:

The primary responsibility of this position is to support the day to day Operations for the sub function or functions associated with EMEA Investigations. The candidate will report to a Manager of EMEA Investigations. The role involves investigation and resolution of Client Investigation inquiries pertaining to wire transfers on London branch for Treasury Clients.

Job Responsibilities:

  • Ensure investigations and transactions are processed in accordance with documented procedures
  • Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
  • Process Manual instructions received on fund / wire transfers for global currencies.
  • Analyze information to determine accuracy and completeness of data.
  • Assist in the training/education of other members in job functions/procedures relating to the unit.
  • Process any required back-up tasks relating to production, identifying ways to improve current work practices.
  • Review, research and pass manual entries to resolve Funds transfer inquiries.
  • Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries.
  • To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
  • To participate in the rotation of functions within the group ensuring no degradation to work flows.

Required Qualifications, Skills and Capabilities:

  • Graduate with good academic record.
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
  • Working Knowledge of SWIFT & international payment conventions & practices is preferable.
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
  • Excellent written & oral communication skills in English.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • An acute client focus with a good analytical approach.
  • Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word.