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Transformation & Strategy- Pricing Strategy- Payments (Merchant Services)- Executive Director

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Chicago, IL, USA
Posted on Wednesday, June 5, 2024

Job Description

Lead end-to-end pricing strategy for Merchant Services holistically with a focus on pricing for new services & products; and design, development, testing, and roll-out of new pricing & go-to-market strategies

As an Executive Director in the Pricing Strategy team within J.P. Morgan Payments, you will play a crucial role in leading end-to-end pricing strategy for Merchant Services with a focus on pricing for new services & products; and design, development, testing, and roll-out of new pricing & go-to-market strategies. You will establish relationships with product owners, sales leads, and operations/technology heads, leveraging these relationships to identify new strategic pricing opportunities. You will also promote the execution and delivery of new pricing models across the organization. This role provides an opportunity to be an outside-the-box strategic thinker, have a strong executive presence, and be an internal champion for innovation and change.

The Payments Transformation Team sits at the forefront of a rapidly changing Payments industry, seeking to keep J.P. Morgan at the cutting edge. The team is responsible for the Commercial & Investment Bank Payments business’s Transformation agenda from strategy-to-execution to improve product delivery, organizational agility, and enable execution of innovative products and solutions to our clients. The team supports all product lines across Payments and sits central to leadership across our Product, Technology, Design, Operations, Sales, and Client Service & Implementation organizations, where capability building, agility coaching, commercialization, investment governance, technology modernization, and end-to-end product delivery optimization is top priority.

Job responsibilities

  • Partner with internal and external contacts, including sales and marketing colleagues, to identify client, prospect, and industry segment demand for product / pricing options
  • Develop product, price, and service configurations targeting identified client needs, balancing revenue against risks related to product utilization, mix, wallet share, margins and profitability
  • Foster new or alternative pricing methodologies (e.g., fixed, ranged, tiered pricing, dynamic algorithms) and direct internal and external testing in real-life, controlled pilot environments
  • Help develop and syndicate training materials, product pitchbooks, and other internal / external communications to explain and lead adoption of new pricing innovations
  • Collaborate with the broader Payments Pricing team on an ad-hoc basis, e.g., implementing pricing tools and other systems updates (training materials, billing system changes, CRM updates, etc.), to apply consistent implementation of new pricing approaches
  • Lead and partner closely with a small team in analysis, development, and syndication; build partnerships and leverage indirect resources in an effective manner

Required qualifications, capabilities, and skills

  • 10+ years’ experience in a Corporate environment/financial institution
  • Experience managing teams, either directly or indirectly, including coaching and development of junior team members
  • Experience managing projects on behalf of multiple stakeholders
  • Knowledge of the payments industry, including Treasury Services, Merchant Acquiring, and Commercial Card services

Preferred qualifications, capabilities, and skills

  • Degree in quantitative and/or business discipline (e.g., economics, statistics, scientific fields, etc.); Masters, MBA, CPA, or CFA designations a plus
  • Background in payments industry consulting and / or FinTech product development
  • Innovative mindset; ability to identify and pioneer new pricing concepts without fear of failure; strong detail orientation, capable of translating high-level innovations into tangible, actionable project plans
  • Analytical approach to problem solving, able to assess market landscape, recognize patterns and evolving opportunities, and offer creative solutions; create business cases for proposed solutions, as well as work with deadlines and be adaptable to unexpected demands
  • Appreciation of legal and regulatory parameters related to pricing and a firm commitment to maintaining a strong Controls environment; capture revenue opportunity and key risks (including implementation challenges) and mitigants to those risks
  • Ability to foster strong, trusted relationships with organizational partners, including product and business owners and other executive stakeholders, to implement new pricing initiatives