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Product Manager

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Wilmington, DE, USA
Posted on Sunday, June 9, 2024

Job Description

The Vice President, Business and Program Manager for Platforms will report to the Head of Strategy and Planning for SMB Payments, Platforms, and Experiences. You will join the team in a demanding, high growth/visibility role. The Chase consumer digital payments team continues to rapidly grow across our investments, innovations and new customer experiences. We are seeking a talented and impactful individual to help build team culture, help set and drive change, and connect the dots on a strategic agenda spanning multiple teams, partners and LOBs. The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator and also focused on execution. You should also have superior influencing/relationship management and team collaboration skills.


  • Directly shape operational and/or functional execution of team strategies and how they are accomplished
  • Lead the strategy as we re-design the future of the Payments Platforms for the Payments space
  • Assist team by acting as a thought leader, driving competitive intelligence, analyzing customer insights / data, and building team consensus
  • Consolidate and manage product roadmaps, ensuring alignment with broader connected commerce objectives and partners
  • Lead and structure strategic special projects (e.g., select new business opportunities / early evaluation of concepts, undertake strategic analyses)
  • Facilitate important meetings such as monthly business reviews to help drive decision-making and ensure accountability
  • Assist in coordinating production issues and feedback resolution, assist in audit and controls needs, acts as a strategic partner to product managers across the Payments organization

Required Qualifications, Capabilities, and Skills:

  • Minimum of 5 years of product, strategy, business management, consulting or related experience; financial services or payments experience preferred
  • Proven track record of organization, strategy, structured thinking and strong focus on execution and team building
  • Interest in product management and payments innovation
  • Proven track record of strong prior performance in demanding, fast-changing environments; flexibility and resilience strongly valued
  • Strong focus on building interpersonal relationships and navigating complex, matrixed environments
  • Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management / team
  • Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
  • Positive, team-oriented attitude and collaborative nature is a must
  • Experience in defining and building out product backlogs, roadmap and business models
  • Bachelor's degree required
  • Travel requirement: as needed as health & travel conditions permit

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).