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Head of Operational Risk Management and Compliance Conduct and Operational Risk Legal Entity Framework Program APAC, Executive Director



Posted on Thursday, July 11, 2024

Job Description

In this role you will have the unique opportunity to shape the risk landscape of an organization. As the guardian of the firm's operational integrity, you will be at the forefront of identifying, assessing, and mitigating risks that could potentially disrupt business operations. This role demands a strategic mindset, a deep understanding of regulatory environments, and the ability to lead and inspire a team of risk management professionals.

As a Head of Operational Risk Management and Compliance Conduct and Operational Risk Legal Entity Framework Program APAC, Executive Director, within the Compliance, Conduct and Operational Risk (CCOR) team, you will be responsible for implementing and maintaining a robust Operational Risk Management (ORM) framework that aligns with the organization's overall risk strategy. Your expertise will be crucial in ensuring that the firm not only complies with regulatory requirements but also fosters a culture of risk awareness and proactive management. You will work closely with senior leaders, Lines of Business (LOBs), and various corporate functions to build and maintain a resilient risk management infrastructure. Your ability to communicate effectively, influence key stakeholders, and navigate complex regulatory landscapes will be essential in driving the organization's risk agenda forward. Moreover, as the head of operational risk, you will play a pivotal role in crisis management, providing critical insights and leadership during times of operational stress. Your decisions will have far-reaching implications, impacting not just the firm's risk profile but also its reputation and long-term sustainability.

Job responsibilities:

  • Ensuring consistent application of the CCOR Program and Operational Risk Management Framework across the APAC region, overseeing risk identification, measurement, monitoring, testing, management, reporting, and governance
  • Providing functional responsibility for the regional ORM team and support LOBs, countries, corporate functions, and stakeholders on operational risk topics
  • Building and maintain relationships with senior CCOR heads, LOBs, and corporate function stakeholders, and act as the key interface with regional control management leadership
  • Escalating relevant framework and operational risk issues to the LE Framework lead and the Global Head of Operational Risk
  • Managing the execution and oversight of operational risk across LOBs and locations in the region, leading independent assessments through BAU engagement and monitoring
  • Staying abreast of regulatory requirements, industry trends, and emerging issues, translating and interpreting laws, rules, and regulations specific to operational risk
  • Liaising with regulators and act as the key point of contact for ORM and CCOR program-related topics
  • Aggregating risks, issues, and emerging trends across LOBs/CFs, providing transparency on APAC themes to regional and global management, and prepare management reports
  • Working closely with regional and global ORM teams and CCOR leads, developing the CCOR test plan and test scoping in collaboration with the CCOR testing team
  • Driving operational efficiencies by setting measurable goals and leveraging new and existing technologies
  • Leading and developing a team of CCOR professionals, supporting the People Agenda and Diversity and Inclusion initiatives

Required qualifications, capabilities, and skills:

  • A minimum of 15 years of relevant experience within financial services businesses and operations, consulting, or audit
  • Bachelor’s degree in finance or any other related subject
  • Extensive experience in dealing with requests from regulators or other external parties
  • Proven experience in translating and interpreting laws, rules, and regulations specific to operational risk
  • Effective written and verbal communication skills
  • Ability to interface with and influence key internal and external stakeholders
  • Effective leadership and management skills with a proven ability to build and lead high-performing teams
  • Demonstrated success in delivering as part of national, regional, and global teams
  • Passionate and capable of learning in a changing and challenging environment while delivering results

Preferred qualifications, capabilities, and skills:

  • Compliance and/or legal experience preferred
  • Previous experience working for regulatory agencies in the financial services industry is highly beneficial