Career Central

Connecting people since 1887
Leverage our network to build your career.
Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Director, Functional Practice Operations



Los Angeles, CA, USA
Posted on Tuesday, November 14, 2023

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Functional Practice Operations to join our Business Tax Services organization.


  • Provide strategic direction and guide coordinated tactical action plans of the infrastructure/operational processes supporting assigned Business Unit (BU), based on changing business needs, objectives, and strategies
  • Oversee BU Support Team including Go To Market support and/or billing technicians coordinate/collaborate other Business Support Services including Human Resources, Finance & Accounting, Recruiting, AOE, Sales Enablement team, Operations support
  • Analyze relevant practice metrics for all Tax service lines within the business unit, working closely with MML's and LOTL's to ensure strategic objectives are met; make recommendations to leadership regarding strategic and tactical operational changes that can influence achievement of objectives
  • Act as a thought partner to the BU PIC, helping to identify priorities and set business unit goals; revisit and assess progress to goals regularly, brainstorming and identifying solutions to challenges in achieving those goals
  • Team with Human Resources on the process and delivery of annual employee Performance Management and Salary Review processes; serve as lead training coordinator lead for the business unit for local and national training in support of employee performance goals
  • Plan partner and local leadership meetings, develop agenda and materials, participate in meeting and oversee resulting action items; identify and/or manage practice-wide, area/national practice wide, and national strategic initiatives or projects; participate on cross-functional national task forces and work streams as opportunities are presented; provide communications support: drafting emails, reports, memos, internal presentations


  • Minimum ten years of recent experience in one or more business related areas including finance, human resources, resource management, marketing or general business operations
  • Bachelor's degree from an accredited college/university in accounting, business administration, finance, human resources, or related field
  • Prior experience as a direct supervisor for a staff consisting of different professional levels, including management
  • Proficiency reading and analyzing Operating Statements (P&L)
  • Extensive knowledge of Microsoft Word, Excel, Power Point and Outlook; excellent communication, interpersonal, organizational, analytical and negotiating skills required
  • Ability to work independently and provide guidance and strategic advice to executive level management across all practice operational areas

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility.  Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.  Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year.  Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.  Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.
Follow this link to obtain salary ranges by city outside of CA:
California Salary Range: $164100 - $344300

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law.  In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).  

Similar Jobs

Learn More