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Manufacturing Operations - Tech- Engineering II

Luxottica Group SpA

Luxottica Group SpA

Dallas, TX, USA
Posted on Thursday, September 7, 2023

Manufacturing Operations - Tech- Engineering II

Date:  Sep 7, 2023
Brand:  Essilor and Subsidiaries

Dallas, TX, US, 75204

Requisition ID: 819305 

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.


With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.


Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.


This position is responsible for the deployment and support of Essilor Luxottica Digital Products.

This will include but not limited to:

  • Oversight of autonomous project deployment, including the Installation and setup of DS production and related ancillary and process control equipment within the expected timelines and under budget.
  • Installation and setup of IT and LMS equipment and tasks in relation to Essilor DS production
  • Testing and validation of equipment and processes used in the Essilor DS production environment.
  • Training of lab personnel in all aspects related Essilor DS production
  • Analyze, evaluate, and resolve DS product quality and process issues with lab staff when needed

This position will also provide ongoing technical support and continuous process improvement to labs licensed and installed to produce Essilor Luxottica Digital products.


  • Responsible for DS equipment installation, setup, and validation – This includes working with equipment manufacturer technicians, lab personnel and Essilor resources
  • Responsible for DS equipment installation, setup and validation of DS ancillary and support equipment – includes working with contractors, manufacturer technicians, lab personnel and Essilor resources
  • Manage and explain preventive maintenance programs and processes at DS Labs
  • Conduct troubleshooting, diagnosis, calibration and/or repair of electronic, pneumatic, hydraulic, and mechanical DS equipment problems.
  • Analyze DS lens production quality and make machine and/or process adjustments with Lab staff when appropriate
  • Operate, read, and analyze DS Process Control results and guide the lab in process adjustments when needed.
  • Train lab employees in the technical job responsibilities and tasks of the Essilor Luxottica Digital Surface process
  • Work with Zone Technical Support resources to coordinate and execute equipment/product validations at new installations and/or processes
  • Provide 2nd level call support for troubleshooting, diagnosing, calibrating, and repairing Essilor Luxottica Digital Surface process and related equipment issues via telephone or on-site
  • Perform machine, process, and quality audits on a continuous basis
  • Maintain accurate records and issue complete and timely reports on equipment operations and process
  • Provide recommendations to Zone Technical Support Manager to finalize remodel items, installation, project timelines and budgets as needed

Cleary communicate progress, status, and issues to Digital Deployment Manager and Essilor


  • Bachelor's Degree in technical field or equivalent combination of education and work experience.
  • Desire experience in Wholesale Lab processing environment with a strong lens surfacing aptitude.
  • Experience with Digital Surface or related technology is strongly desired.
  • Ability to troubleshoot electronic and mechanical equipment issues.


Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.


Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email


We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Operations Manager, Supply Chain, Business Process, Ophthalmic, Operations, Management, Healthcare