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Public Safety Officer

Northeastern University

Northeastern University

Oakland, CA, USA
Posted on Monday, December 25, 2023

About the Opportunity

salary range of $28.50/hour

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Summary of Position:
Under the direction of the Director of Public Safety and Emergency Management or their designee, the Public Safety Officer performs duties to ensure the safety and security on the campus for students, staff, faculty and visitors. Applies crime risk and safety hazard prevention techniques, methods, practices, and enforces University policies and procedures. Public Safety Officers monitor the security of the buildings and surrounding areas of the campus. They may also serve as liaison between external law enforcement agencies and the campus community.

This position supports the Department of Public Safety mission to deliver excellent support and services to students, staff and faculty. Through its operational excellence, it advances the initiatives of the strategic plan, by ensuring goals are established, monitored and measured to meet the plan's timelines and objectives. This position plays a significant role in creating a vibrant and inclusive campus life.

About the Opportunity:

The Mills College at Northeastern University Public Safety Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve.

Click here to see an overview of the University’s comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs.

Essential Job Functions:

  • Patrols and secures campus grounds and facilities by vehicle, bike, and foot. Assists in the protection of life and property on campus. Examines doors, windows, gates, roadways, and lighting to ensure security.
  • Investigates and submits reports concerning criminal offenses committed on the campus. Prepares written reports as required. Completes and maintains records of daily activities including a Communication Log sheet with calls for service and building checks.
  • Monitors and reports on a continual basis all conditions which may create security or safety hazards on the College property. Monitors the camera system to ensure there is no criminal activity at other parts of the campus.
  • Contacts law enforcement, fire, or other public agencies as required. Assists public service representatives including fire, medical, and police with directions to emergency investigations;
  • Enforces College and local laws, rules, ordinances, and regulations according to established procedures.
  • Monitors incoming and outgoing campus traffic at the front gate location; answers incoming calls to campus security and dispatches information by radio to field patrol units. Provides information and directions to campus facilities, events, or other locations.
  • Monitors campus traffic and parking; issue citations for violations.
  • Provides crowd and traffic control for special events on and off campus.
  • Responds to complaints from the campus community and assists parties to resolve issues as appropriate.
  • Respond and perform access control duties including securing and/or unlocking academic buildings for faculty, staff and students
  • Respond to fire, smoke detector, and security alarms
  • Provide safety escorts
  • Fill front desk assignments
  • Answer calls for service
  • Receive and fill out property receipts for lost and found items
  • May provide first responder support for fires and/or first aid needs.
  • Other duties as assigned

Qualifications

Knowledge of:

  • Basic security principles and practices.
  • Public safety codes, policies and regulations
  • Record keeping techniques and report writing requirements
  • Basic computer programs such as email, MS Office suite, etc.

Skills/Abilities:

  • Read, write and speak English fluently
  • Willing to work varying shifts and flexible hours, including weekends and holidays
  • Solid communication and interpersonal skills
  • Must be customer service oriented.
  • Meet or exceed the college's attendance and tardiness guidelines
  • Work with multi-line phone systems
  • Detect problems and report accurate information to appropriate staff
  • React in an emergency and make sound, rational decisions.
  • Work in high stress, confrontational or hostile environments
  • Solid critical things and problem-solving skills
  • Work in crews or independently
  • Understand and follow directions and complete work assignments on schedule
  • Understand and follow oral and written instructions
  • Take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
  • Work safely in compliance with College Injury and Illness Prevention Plan

Education and Training:

  • High school diploma or GED
  • At least 1 year of directly related experience which may include directly related certification or practicum training
  • Must have a valid California driver's license and safe driving record. Requires a BSIS Guard Card
  • Must successfully pass P.O.S.T. PC 832 training or designated equivalent within 6 months of hire
  • Must have CPR and First Aid certification within 6 months of hire
  • Will be required to pass a comprehensive background check, drug screening, and psychological

Work Environment & Physical Demands

  • This position is an essential personnel position which requires working in a variety of situations including during holidays, weekends, day/evening/night shifts, forced overtime, and in a state of emergency
  • Must be able to: sit or stand for long periods of time; walk, run, climb, bend, stoop and lift weights proportionate with need to perform medical assistance; wear a uniform and equipment, and operate a motor vehicle
  • Lifting, pulling, or pushing heavy objects up to 30 lbs.
  • Prolonged periods of sitting, standing, walking
  • Bending at the waist, kneeling or crouching
  • Must be able to traverse all types of terrain including up and down hills, and on off road uneven surfaces

Environment:

  • Indoor and outdoor environment. Seasonal heat and cold or adverse weather conditions
  • May be exposed to uncomfortable work spaces such as darkness or poor lighting, dirt/dust, fumes/odors, isolation, mechanical or traffic hazards.
  • May be exposed to unpleasant social situations or hostile community response
  • Must remain calm and be able to deescalate volatile situations
  • Driving a vehicle to conduct work

This position description is not intended to contain a comprehensive list of activities, duties, or responsibilities. Additional duties may be assigned based on business operational needs.


Additional Information:

Selection Process: This is a rolling application process for the Public Safety Officer position. Each hiring cycle remains active and open until all available positions have been filled. This position requires a panel interview, criminal background check, drug screening, and psychological exam. Once initiated, the selection process takes approximately 2-3 months. If at any point during the selection process you are notified that you are not moving forward, applicants may reapply in the future.

Position Type

Safety and Security

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

The expected hiring range for this position is USD $52,675 to USD $65,845, based upon the position’s scope and responsibilities.

Position Type

Safety and Security

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.