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Field Shared Services Wealth Operations Senior Specialist

Northwestern Mutual

Northwestern Mutual

Operations
Milwaukee, WI, USA
Posted on Thursday, July 4, 2024
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What You Will Do

At Northwestern Mutual, our vision is to deliver financial security to help our clients live their best lives by choice. A key pillar of our vision and success is our strong, vibrant sales force. This role sits within the Career Distribution (CD) function, which is at the forefront of working across the home office and sales force as one team to achieve the sales and growth objectives the company expects, while delivering the experience our distribution needs and deserves.

This role resides in Field Shared Services as part of the Wealth Operations team. Wealth Ops provides investment operational support to advisors and Network Office teams to help them open and fund new investment accounts. The incumbent will play an important role delivering services for investment client on-boarding (ICOB) and experienced producer asset transfer, both of which are expanding and growing. This provides an exciting opportunity to be part of the development and evolution of the Wealth Ops service offerings!

How You Will Do It

  • Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high degree of accuracy.
  • Track status of accounts in investment systems and contact contra-firms for transfer status.
  • Apply critical thinking and good judgment to resolve requests or issues related to account transfers; determine when to elevate those requiring more advanced knowledge.
  • Lead weekly calls with advisors subscribed to the services to give status updates or background information on in process work as well as work through best practices with advisors so that they can fully leverage our services.
  • Recommend and implement improvements to standard work and/or work processes.
  • Mentor less experienced staff in technologies and standard work.
  • Perform final quality checks for peers and more junior staff.
  • Use basic investment knowledge to provide flexibility on standard work.
  • With guidance, understand and apply special instructions that are outside of standards.

Bring Your Best! What this role needs:

  • Bachelor’s degree in business, finance or related field.
  • Minimum of three years of financial services experience with demonstrated knowledge and understanding of NM investment products, markets, technologies & services.
  • At least 1 year of experience with investment operations activities such as new account opening or transfers.
  • FINRA Series 7.
  • Effective written and verbal communication skills with the ability to positively influence, work cooperatively, and negotiate with individuals in the department and the field to maintain maximum operational efficiency.
  • Strong consultation, organizational and communication skills including ability to establish rapport.
  • Strong analytical skills, problem solving, attention to detail and accuracy.
  • Proven ability to make sound judgments and decisions when faced with ambiguous situations.
  • Strong mentoring/coaching skills and the ability to lead development and training of junior team members.

Benefits

Great pay package, 401K, company sponsored retirement plan, educational assistance, performance based incentive pay, medical, dental and vision insurance, parental leave, caregiver time off….and more!

We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

We will offer reasonable accommodations

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.

Required Certifications

Series 7 - FINRA, SIE - FINRA

Compensation Range

Pay Range - Start:

$59,150.00

Pay Range - End

$109,850.00

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups