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ServiceNow Architect

Capgemini

Capgemini

IT
Poland
Posted on Oct 8, 2024

We work in a hybrid model!

Recruitment process for this position and onboarding trainings are conducted online.

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.

We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Your future tasks:

  • Defining and ensuring a comprehensive and coherent view across Business, Information, Systems and Technology
  • Going beyond designing IT systems to deliver business change while securing sustainability
  • Provide top level business and technology architecture consultancy services to our clients
  • Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority
  • Provide input to bids and assist in presenting proposals to potential clients
  • Lead or support creation of innovative digital offers as complete enterprise solutions
  • Support implementation programs for complex enterprise scale solutions
  • Provide input to and/or create specialist points of view for the market and where appropriate present at industry events
  • Work with: Customer Managers, Architects, Subject Matter Experts, Solution Designers and senior level representatives on client side

Our Requirements:

  • Experience in ServiceNow implementations, acting as an Architect
  • Experience in designing architecture for core ITSM and at least 2 additional ServiceNow modules/features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration)
  • Excellent at communicating technical problems and solutions to both technical and non-technical audiences
  • Able to present business cases, strategies, solutions, make recommendations, gather team consensus to solve problems and prepare prototypes for proposed solutions
  • Able to define technical solutions aligned with client’s business problems at an architectural and design level of detail
  • Able to effectively undertake challenges and have experience in leading a project and teams in a complex environment
  • Readiness for business travel

Nice to have:

  • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON
  • understanding of Micro-services architecture and enterprise integration concepts
  • Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.), experience with ITSM tool migration and upgrade projects
  • Experience with common Automation and Orchestration Technologies in ServiceNow
  • ServiceNow Certifications nice to have: Certified ServiceNow System Administrator and CIS in at least one module. Alternatively, candidate should be capable of passing the certification exams during trial period (Capgemini may offer relevant internal trainings)

What your development path towards Enterprise Architecture can look like?

Architect

  • Architects and consulting roles in the projects,
  • Design and implementation, hands-on experience
  • Technical specialization / External certifications
  • Build the strong competency centers
  • Excellent quality of delivery
  • Build the portfolio of successful projects, references and credentials
  • Market research

Lead Architect

  • Leading the technical streams in the projects,
  • Creation of the reference architectures (design authority)
  • Creation and maintaining the repository of standard architecture documents / blueprints

Principal Architect

  • Increasing the footprint of Architects in the global investment projects
  • Increasing of Capgemini’s portfolio awareness across Capgemini and Clients
  • Creating the strategies of growth of capabilities
  • Internal and global portfolio development
  • Key roles in the global R&D programs

What have we prepared for you?

A lot of benefits:

  • Flexible working hours
  • Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
  • Bonuses for recommending your friends to Capgemini.
  • Access to Inspiro app with rich audiobooks database
  • Access to our NAIS benefit platform (40+ options available: Netflix, SpotifyMultisport, cinema tickets, etc.)

Personal and professional development:

  • 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.
  • Platform with free access to Pluralsight, TED TalksCoursera materials and trainings.
  • Free access to Udemy Business account with ability to use during and outside working hours.
  • Transparent performance management policy.

Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

  • No official dress-code.
  • Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.
  • Day off for volunteering
  • Ability to implement world-changing initiatives thanks to our Grant Program

Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.

One of Capgemini Poland’s business unit is Cloud Infrastructure Services (CIS) – all the teams inside have a variety of scopes.

Our employees say that in CIS they are surrounded by awesome teammates who are ready to help you professionally or just to drink a coffee with. You can count on your managers, willing to support you and share their expertise with you.

It's time to #Get the Future You Want!

Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)

Do you want to get to know us better? Watch this short video: Dołącz do nas w Capgemini! | Join us at Capgemini!

Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.