As a member of the team, you will leverage your proficient knowledge of one or more processes to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Is proactive in ensuring the delivery of a customer focused service to client.

As a Process Associate you will be expected to:

• Have good knowledge of the process, policies and desk top procedures within their engagement
• Have good knowledge of the Client business area they support
• Displays a developing understanding of Capgemini, the way we do business, the technologies involved and operational processes & procedures we recommend based on our assets, like DGEM
• Identify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remit
• Have excellent command of the functionalities of the technology used for the delivery of services in the specific client context
• Have general knowledge of CG Platforms approach and the Automation Drive Suit and DGEM Tech
• Be familiar with standard analysis tools/techniques
• Look for and gather key data and conducts a structured analysis

Qualification- Gradute

Experience- Fresher-6months