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Engagement Manager with Service Delivery Experience and with German

Capgemini

Capgemini

Poland
Posted on Oct 23, 2024

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TEAM

Application Development & Maintenance (ADM Center) provides comprehensive end-to-end IT services from business specification, through software development, implementation, to application maintenance using leading it technologies and management methods.

We enthusiastically institute solutions in the fields of DevOps, SRE, low-code, broadly understood Automation and AI.

The complexity and diversity of solutions allows to build close relationships with our clients on various levels, while also to give employees the opportunity to develop in a wide range of career paths. Our development teams are highly self-organizing and independent, capable in agile and lean software engineering practices.

YOUR TASKS

  • leading and managing projects and services from initiation to closure, ensuring timely delivery and client satisfaction;
  • acting as the primary point of contact for clients, managing relationships and ensuring effective communication;
  • driving innovation and sustainability within projects, fostering an environment that encourages new ideas;
  • managing project budgets, forecasting, and financial reporting with e2e financial accountability;
  • managing service KPIs with a continuous improvement approach;
  • collaborating with cross-functional,multinational and distributed teams;
  • ensuring compliance with industry trends, regulatory and compliance initiatives;
  • providing guidance and support to clients, acting as a trusted advisor.

YOUR PROFILE

  • master's degree in Business, Information Technology, or a related field;
  • minimum of 5 years of experience in project management, particularly in areas related to Service Delivery Management;
  • excellent communication and interpersonal skills to manage client relationships and team dynamics;
  • proficiency in agile software delivery and experience with agile at scale frameworks (e.g. SAFe);
  • strong understanding of industry trends, regulatory and compliance initiatives;
  • strong understanding of potential and usage of GenAI in Software and Service delivery fields;
  • proven ability to drive engagements at both the executive (CxO) level and with delivery execution teams;
  • proven records of financial accountability and the ability to manage project budgets and financial reporting;
  • excellent problem-solving skills and the ability to operate in a constantly changing landscape with strict timelines and outcomes;
  • innovation and continuous improvement mindset to drive project success.

NICE TO HAVE

  • project Management Certificates (PMP, Prince), Agile and Agile at Scale Certification (PSM, SAFe), Service Delivery Certifications (ITIL).

WHAT YOU'LL LOVE ABOUT WORKING HERE

  • Practical benefits: permanent employment contract from the first day; yearly financial bonus; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;

  • Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB;

  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

GET TO KNOW US:

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!