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Entry Processor



Laredo, TX, USA
Posted on Saturday, June 29, 2024

Job title: Customs Entry Processing Agent – A2

Job location: Laredo, Texas

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

We have an outstanding career opportunity for a Customs Entry Processing Agent in our Laredo, TX facility. As a Customs Entry Processing Agent you will be responsible for completing the customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!

Key Responsibilities:

  • Enter new customer orders into our DHL computerized system to obtain release of cargo
  • Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
  • Completes document auto upload as needed into DHL computerized system
  • Work with importer to obtain missing information via telephone or email
  • Maintains positive and professional customer relationships (internal and external)
  • Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)
  • May be assigned additional tasks as needed

Skills and Qualifications:

  • HS diploma or GED required
  • Keyboarding / 10 key data processing skills required
  • Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required
  • Exceptional customer service skills
  • Strong communication skills
  • Flexibility to work various shifts: days, evenings, nights, or weekends
  • Minimum of 1-2 years of experience in area of responsibility

Benefits: (All non-union employees)

  • Total Compensation Package: We offer a competitive base salary.
  • 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
  • Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.
  • Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
  • Vision: Optional coverage for eye exams, frames, and contact lenses.
  • Dental: Optional coverage for preventative, major, and basic dental services.
  • Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html




  • It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
  • We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
  • And that’s why external organizations have granted us different accolades for our people practices

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.


Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.