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Logistics Operations Coordinator



Livonia, MI, USA
Posted on Saturday, June 29, 2024

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contractlogisticsprovider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

-Position:Logistics Operations Coordinator

-Shift:1st Shift (current 8am-4:30pm EST or 9am –; 5:30pm ET)


In addition to the general job description below, the ideal will also have the following skills:Supply Chain, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Microsoft Suite, Customer Service, Professional Etiquette (verbal + written).

Aminimum of (1) one year's experience in the following:

-Experience using a commercial software application such as OTM, Blue Yonder, Red Prairie, JDA, SAP is highly preferred.

-Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).

-1-2 years Report Writing experience. SQL experience would be preferred but not required.

-Experience with OTM, JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.

-Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.

-Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).

-First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

-This is NOT a traditional helpdesk or ticket/incident support position.

Be part of the world’s largestlogisticscompany! DHL Supply Chain has been certified as a Great Place to Work® and Top Employer in the US for the 3rd year in a row!

- AFFORDABLE medical, dental, and vision coverage offered on your 30th day

- Paid vacation and holidays

- 401(k) with generous company match

- Tuition reimbursement program

- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities:

  • Assist in coordination of export/import shipments.
  • Establish and coordinate schedule with carrier and tender shipments.
  • Track and trace all shipments.
  • Update and maintain Transportation Management System(s) – SAP.
  • Prepare and publish daily, weekly reports.
  • Obtain data to assist in analysis on performance trends.
  • Proactively identify problems to management.
  • Answer and resolve basic billing questions when needed.
  • Prepare client invoice packets
  • Confirm rates with carriers.

Required Education and Experience:

  • High School Diploma or Equivalent, preferred
  • 6 months – 1 year warehouse or logistics experience, preferred
  • Communication and customer service skills
  • Ability to handle multiple tasks simultaneously
  • Ability to work as part of a team and individually

Our Organization is an equal opportunity employer.