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Director Business Customer Development

DHL

DHL

Customer Service
Westerville, OH, USA · Westerville, OH, USA · Ohio, USA · United States
Posted on Sunday, September 1, 2024

Director Business Customer Development

Are you an innovative and solutions-oriented individual who can think outside the box to focus on the possibilities?Are you passionate about cultivating mutually beneficial long-term relationships?Do you thrive on having direct responsibility for your success?Do you get a rush when negotiating and closing a deal?

Job Description

Manage executive-level customer relationships for profitability and growth. Hunt for and develop new business opportunities outside of existing customer base. Ensure that company profit goals are met.

·Responsible for revenue and gross profit

·Focuses on customer satisfaction

·Pipeline goals – including gross revenue in pipeline, growth against target and business close ratio

·Establish client specific value propositions for outsourced services, performance against stated objectives, business growth, and business consultancy.

·Identify profitable business ventures for pursuit.

·Engage additional company resources in the pursuit of business.

·Develop/meet all specified revenue and pipeline goals.

·Utilize strong customer satisfaction skills

Required Education and Experience

·Bachelor's Degree, required

·MBA, preferred

·10+ yrs. Supply Chain experience, preferred

·5+ yrs. sales/consulting experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.