AFR Product Rates Expert - Analyst
DHL
Job Title: AFR Product Rates Expert - Analyst
Job Location: United States (Location Flexible)
We have an exciting opportunity for an AFR Product Rates Expert - Analyst to support USA Air Freight Product in all aspects of Tariff / Contract Maintenance.
Key Tariff Administrator Responsibilities:
- Air Freight Tariff / Contract Administration (Including supporting GSC Execution for CW1 rate entry)
- Load & Maintain export and import Client air rates for US customers in RMS/CW.
- Support loading of import and export Client air rates for AMER Countries in RMS/CW.
- Load & Maintain air freight Cost for US Stations.
- Load & Maintain air freight Company Tariffs for US stations.
- Extension Management – support with CACC / Product / Implementation / Commercial requests to extend rates for Client rate, Cost and Company Tariffs.
- Rates data clean up – identify and purge outdated data per Global data standards or based on Country requests.
- Validate/Investigate reported issues from stations regarding GC_ Client Rates (Global Client Rates) to determine if load corrections are needed. Communicate w/ Global IPT team on processing corrections.
- Monitor, guide and support all stations with meeting and maintaining the auto rating KPI.
AFR Product Analysis
- Perform Root Cause to identify reported issues w/ auto rating / auto costing in CW as requested.
- Assist in creating processes to allow for smooth procedures of loading customer agreements.
Ticket Tool Monitoring
- Manage ticket tools topics for assigned US Stations.
- Support CA and MX with ticket tool topics.
MFSC (Fuel Surcharge) Management
- Update Company Tariff with applicable MFSC updates.
- Update Client rates for Local customers with non-standard methodologies.
Client Rate Validity Monitoring
- Load / Update iShare with client rate expiry dates for the US.
- Load client rate reports to iShare for CA / LATAM Countries.
- Load expiry rates reports to the iShare for CA / LATAM Countries.
- Support in deletion of client rates that have expired.
Client Rate Extracts / Data Reporting
- Produce Client Rate extract reports from CW as requested / required.
RFWDA Administration
- Data input into G-Rate Tool (CW) systems – entry of rates covers RFWD and Gateway/Station handling.
TSA Known Shipper Administration
- Manage/Support the process for TSA updates via KSMS and ensure compliance.
- Investigate reported TSA issues in KSMS, DnB and other platforms to identify accurate Customer Name and Address to get account to known status.
- Validate flagged lists of CW id’s previously known adjusted to unknown.
Company Tariff / Client Rate (GC_ & Local) Org Linking
- Validating that accounts are linked to necessary GC_ Client Rates, Controlling Customers and Company Tariffs.
- Updated Rating flow from GC_ and Local Client rates.
- Assist IT with knowledge to resolve tickets involving CW1. (Incl. Client rates and Cost rates)
Skills / Requirements:
- Excellent analytical skills, detail orientated
- Creative, innovative, problem solving thinking ability
- Knowledge of in-house applications (ie; CW1)
- Excellent understanding of AFR Product operations, procedures and systems.
- Proficiency with MS Office and reporting/analysis software (e.g. Excel)
- Strong communication skills, able to influence others; team player.
- High level of commitment, very dynamic, solid project management skills.
- Able to work and stay focused under pressure with tight timelines, high sense of urgency.
Benefits: (All non-union employees)
- Total Compensation Package: We offer a competitive base salary.
- 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
- Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.
- Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
- Vision: Optional coverage for eye exams, frames, and contact lenses.
- Dental: Optional coverage for preventative, major, and basic dental services.
- Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.
Why join DHL Global Forwarding?
We are part of the DHL Group the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that’s why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.