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Job area: Business Development

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Milton, Yukon Court
Job Posting Title: Business Development Director, Pharmaceuticals
Time Type: Full Time

This primary function of the Business Development Director, Pharmaceuticals is responsible for executing the Pharmaceuticals Industry Vertical strategy, developing, and growing National Key Accounts while driving collaboration between National Sales and Product functions. The position must ensure that global account growth plans are executed where applicable. The Business Development Director, Pharmaceuticals must drive end-to-end and value-added solutions selling with focus on National Key Accounts with sizeable potential.


Sales Management
• Ensure all global sales policies, processes and guidelines relating to the Industry Vertical are adhered to.
• Ensure targets are met or exceeded on Industry Vertical level.
• Review up-trading, down-trading, loss-making and newly gained accounts monthly and take corrective action.
• Ensure Monthly, Quarterly and Yearly Business Review (Strategic Business Review) meetings take place, are well-prepared and all relevant stakeholders involved in a timely way for National Key Accounts
• Ensure minutes from Monthly, Quarterly and Yearly Business Review Meetings are distributed to all relevant stakeholders and corrective actions are followed up for National Key Accounts
• Ensure any concerns and/or complaints are timely escalated to all relevant stakeholders.

Customer Engagement
• Drive growth of the Industry Vertical by ensuring appropriate collaboration in the Country within Sales and across Product functions
• Grow the accounts within all customer segments in related Industry Vertical segments, developing long-term partnerships and increasing share of wallet.
• Identify new markets and develop Industry Vertical -specific solutions and services in close cooperation with Corporate, Regional, and local functions as well as Product.
• Personally engage key customers within the Industry Vertical to drive growth and assume ownership for a limited portfolio of accounts.

Opportunity Management
• Ensure all Country RFQ opportunities follow the Tender Management process including timely pre-RFQ strategy and alignment with Product.
• Ensure focus on high-value opportunities within the Industry Vertical and proper opportunity management.
• Align and agree on strategic bid prioritization with sales and product.
• Ensure RFI & RFQ post-bid analysis is created and shared, and corrective actions are aligned and agreed with Sales and Product functions for National Key Accounts under his/her responsibility.

Collaboration and Transparency
• Ensure Industry Vertical and account growth plans are understood and supported.
• Share relevant market intelligence and best practices within the organization.

Customer Orientation:
• Focuses on the customer’s expectations and strategy and adapts approach accordingly.
• Follows and acts on market trends and industry developments.
• Deep understanding of industry supply chains, developments, and trends

Quality, Health & Safety:
• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location.
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.


Education and Experience

• Degree in Business administration, economics, marketing, international transportation, or supply chain logistics
• 5 years of work-related experience (minimum)
• At least 5 years of experience within respective industry vertical
• 5 years of experience in supply chain management preferred.
• CIFFA certificate, an asset

Skills and Competencies

• Good command, both verbal and written skills.
• Ability to create collaborative engagements and active listening.
• Service oriented and able to resolve customer grievances.
• Strong interpersonal skills, building professional relationships internally and externally.
• Strong problem-solving skills and analytical skills
• Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results.
• Both a team builder and a team-player
• Excellent organizational and time management skills
• Strategic and planning skills (ability to develop strategy and plan)
• Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

• Proficient on both English and French language
• Ability to communicate effectively in a diverse multicultural environment.
• Microsoft Office suite

Physical Demands
• Prolonged periods sitting and standing at a desk and working on a computer.
• Occasional travel may be required.
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Business Development Director, Pharmaceuticals


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