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Private Events Coordinator

Eataly USA

Eataly USA

Administration
Toronto, ON, Canada
Posted on Friday, June 28, 2024

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

JOB OVERVIEW

The Private Events Coordinator will provide event operations and administrative support including event preparation, coordination, answering inquiries, closing bills and events orders. As well as execute and supervise private events and catering orders during the events for all Eataly Toronto locations including Yorkville, Sherway Gardens and Don Mills. Reports to the Private Sales and Events Manager.

  • Develops and maintains partnerships with the restaurant, retail and quick service departments.
  • Maintains industry knowledge including principles and practices within catering.
  • Maintains clear and open communication with the Events Manager about all events and orders.
  • Fosters positive communication between departments to coordinate event and guest needs.
  • Uses Tripleseat software to answer initial inquires, detail event orders, close bills, send invoices and thank you notes.
  • Collects information for and creates private event materials, including, but not limited to: tasting notes, recipes, menus, informational sheets, branded folders and maps.
  • Maintains daily tasks including but not limited to: cleaning event spaces, menu printing, welcoming guests to events, showing events spaces and assisting with service.
  • Uses Opentable to enter, edit, audit and manage all event and order information.
  • Assists with coordinating storewide events, promotions and partner events.
  • Performs other duties as required or assigned.

Qualifications

QUALIFICATIONS

  • 2+ years of experience in the hospitality industry
  • Knowledge of food, beverage and service standards
  • Excellent verbal and written communication and relationship-building skills
  • Ability to work independently in a fast-paced, dynamic, operational environment
  • Exceptional organization skills and attention to detail
  • Interest in Italian food and wine

JOB REQUIREMENTS

  • Availability to work a flexible scheduling including nights, weekends and holidays
  • Ability to lift up to 25 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Must have previous experience with Tripleseat and Opentable

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.