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Kitchen Operations Specialist

Eataly USA

Eataly USA

Operations
Chicago, IL, USA
Posted on Oct 2, 2024

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

JOB OVERVIEW

The Kitchen Operations Specialist is the main connection between all BOH departments, closing working with the Chef Team on operational and administrative matters. Reports to the FP&A Analyst.

  • Partners with Business Planning Analyst and BOH Leadership Team to oversee restaurants’ margins, focusing on BOH labour and food costs
  • Oversees BOH ordering - receives and places the purchase orders for BOH outlets
  • Collaborates with the Warehouse Team; ensures the kitchen storage organizational system is maintained effectively, that orders are received and distributed correctly, and any missing products are communicated to the vendors
  • Oversees BOH invoices, credits for returns and submits the invoices for processing to the Inventory Control Associate; works together with AP if any issues arise
  • Communicates with vendors for special orders, discounts, ingredient sourcing, scheduling modifications
  • Manages transfers, requisitions, and other BOH in-store product movements; prepares and posts requisitions by verifying specifications and prices
  • Oversees monthly inventories - assists Chefs’ Team in counting the products, enters the data into the systems, analyzes the gaps
  • Maintaining the order guides, logs, transfers sheets and SOPs in place for BOH outlets
  • Supports Executive Chef and the Chefs’ Team with daily BOH operations
  • Enters and maintains recipes into Eataly’s database software
  • Works with Corporate Product Team to set up new items and vendors for Eataly’s database software
  • Prepares and generates reports to assess the price changes for products, recipe optimization, margin analysis, consumption of products, sales vs waste contribution
  • Manages BOH employee clock-ins, clock-outs, and break times on a per-shift basis; engages with HR and Payroll departments on correct tip distribution
  • Performs other duties as required or assigned

QUALIFICATIONS

  • 2+ years experience involving kitchen operations
  • Exceptional organizational skills and meticulous attention to detail
  • Demonstrated flexibility to adapt to a dynamic, ever-changing work environment
  • Culinary experience in professional kitchens
  • Good knife skills and finger dexterity to use small tools and utensils adeptly
  • Excellent verbal and written communication skills
  • Working knowledge of basic computer programs, i.e. Microsoft Excel, Word, etc.
  • Degree from a culinary arts training program preferred

Qualifications

JOB REQUIREMENTS

  • Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
  • Ability to work with commercial equipment including stand mixers, ovens, torches, etc.

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.