Job Description

About us:

Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.

About the team:

The Central Eastern Europe and Nordics Coordination team in Germany is an enthusiastic team of professionals with extensive experience in processing work and residence permit applications for our clients who are based in countries where Fragomen does not have a physical office. We primarily oversee and manage immigration into the Nordics, Austria, Hungary, and Balkan region. We partner with local providers to deliver the full suite of immigration support to some of the biggest employers across multiple industries so you will be joining a team with many opportunities to learn new immigration processes and work with different people.

CEEN Coordination is a team of over 20 Fragomen dedicated country experts, from various backgrounds and countries with at least 10 different languages being spoken.

About the role:
Immigration Consultants are responsible for providing immigration services to a range of clients across primarily, but not exclusively, European jurisdictions. You are expected to work in close collaboration with multi-jurisdictional teams and leverage knowledge sharing, relationship building and teamwork to ensure operational excellence within the team. Knowledge of Swedish immigration processes is preferred but not necessary.

The Immigration Consultant is as a reference point for day-to-day questions, is the allocated case manager for designated countries and should be a source of technical expertise for other members within the team.

About you:

You will be a self-starter with excellent communication skills and ability to manage your own time and caseload. Ideally you will have 1-2 years of experience working in corporate immigration.

Also required:

• Strong customer service skills

• Excellent communication skills - written and verbal in English.

• Swedish language knowledge and/or experience in Swedish immigration applications is a plus

• Advanced experience with Microsoft Office Suite and aptitude for navigating innovative technologies and applications

• Confidence in public speaking and presentation skills

• Solution oriented mindset for complex situations / escalations implementing short terms and long-term actions

• Experience with managing multiple, complex projects at one time

• At ease to work flexibly and accurately in a fast-paced environment

• Able to work towards deadlines and work with high volumes

Fragomen in Frankfurt:

Our Frankfurt office is in a fantastic location in the heart of the city, with great commute links and amenities close by. With us, you are part of a dedicated and inter-disciplinary team of more than 120 colleagues from over 30 countries. You can expect a great working environment and regular events such as Summer and Christmas parties, social and cultural events and also fun activities such a company runs.

The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.

Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) prioritises Fragomen’s social responsibility through one cross-cutting theme and five focus areas.. These focus areas include: Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities, to regular wellbeing newsletters and diversity discussions.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.