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Mobility Specialist



Riyadh Saudi Arabia
Posted on Monday, July 1, 2024

Job Description

Mobility Specialist

Riyadh, KSA

About us:

Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.

About the role:

The Mobility Specialist is accountable for overseeing all governmental liaison and compliance for our internal staff in Saudi-based operations. This pivotal role involves ensuring seamless interactions with government bodies, maintaining adherence to regulatory requirements, and managing immigration processes efficiently. Additionally, the Government Relations Specialist will oversee the company's HR compliance matters, manage HR and Immigration portals, and coordinate with external service providers as necessary.

This role presents an exciting opportunity for an experienced professional in government relations, offering a diverse workload that includes addressing daily inquiries from employees and line managers in Saudi Arabia, handling a variety of governmental matters, and contributing to regional projects. Working closely with colleagues in the Middle East region, the Government Relations Specialist will play a crucial role in fostering positive relationships with government entities, ensuring compliance with legal frameworks, and facilitating smooth operations across all aspects of governmental affairs.


  • Manage all HR and Immigration portals including but not limited to : GOSI, COC, MUDAD, QIWA, MOL, MUQUEEM
  • Ensure meticulous compliance with internal policies, contracts, and processes aligned with local labour laws and regulations and stay up-to-date with any regulatory changes impacting our local offices, including immigration-related procedures.
  • Liaise with the government/semi-government authorities/ technical departments to address complex immigration-related issues.
  • Regularly maintain and update the various HR systems and data both internally (such as workday and internal trackers) and externally (such as GOSI, Muqeem), and run relevant reports as required.
  • Collaborate with the Human Resources Manager to review, develop, and implement HR policies and procedures in accordance with local labour laws and regulations.
  • Oversee and manage comprehensive employee benefits programs, including medical insurance and pension plans.
  • Oversee the execution of end-to-end immigration processes for our employees and their dependents ensuring employees are provided with quick, efficient, and reliable services for all Government-related tasks such as employment permits, entry visas, medical examinations, salary certificates, and other miscellaneous jobs related to Immigration.
  • Conduct compliance assessments, provide expert advice, set clear process and requirements guidance, and handhold employees through the immigration process from communication kick-off to execution.
  • Identify key issues that may impact immigration formalities such as travel plans, dependants, and health issues, to ensure the employee is updated on the status of each application and anticipated issues or timelines. Identify key issues that may impact immigration approvals or successful security clearance.
  • Process cancellation for exiting employees and assist in coordinating an efficient exit process.
  • Work with Finance for immigration portal top-ups ensuring sufficient funds for the facilitation of immigration processes.
  • Provide employee with relevant letters including salary certificates, NOCs, and reference letters.
  • For employees hired externally, coordinate, and facilitate relocation support including analysing the requirements such as duration of covered accommodation, and liaising their travel, temporary accommodation, and other relocation benefits administration.
  • Maintain accurate records of employee documents and receipts for HR-related expenses including immigration-related invoices.


  • Strong understanding of immigration law in Saudi Arabia.
  • Excellent knowledge of Government portals, operations, and application processes.
  • A strong, collaborative communicator - verbal and written.
  • Excellent organization skills and comfortable working in a fast-paced environment.
  • Excellent accuracy and attention to detail.
  • A curious mindset with the motivation to continually look for and implement improvements.
  • Demonstrates business acumen and the ability to understand key Firm financial metrics.
  • Flexible and resilient, with the ability to positively overcome challenges.

Fragomen in Middle East:

Within the Middle East region we have offices in United Arab Emirates, Qatar and Saudi Arabia with an overall headcount of 200 employees. Across all the offices, there is a positive and collaborative working environment, with our immigration professionals partnering with our clients to help them manage their regional or global immigration programmes. Based in Dubai, you will work closely with the Managing Partner for MEA, who is also located there.

Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) priorities Fragomen’s social responsibility through one cross-cutting theme and five focus areas. These focus areas include: Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities, to regular wellbeing newsletters and diversity discussions.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion and disability.