JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Reporting directly to VP Sales & Marketing Region dotted to the SVP, Global Sales Pharma and Healthcare, this position is to grow the top line and healthy GP of JAS’ network in the region that supports JAS’ newly formed Global Pharma and Healthcare vertical. The market is estimated at more than 120 billion dollars and continues to present significant growth opportunities. No logistics company holds more than 3% of the market share and with the increase and prevalence of chronic diseases consumption and sales of pharmaceutical products, this market will be a key growth strategy for our organization.

This role is accountable to develop, manage and expand JAS’ pharma and healthcare vertical business regionally collaborating with other regions and countries - from marketing/lead generation stage all the way to on-going key account management and customer retention for profitable growth and market recognition.

Strategic Responsibilities

• Develop scalable commercial programs that deliver profitable growth for all company network and service portfolio

• Financial planning:

  • Set, review, and implement Revenue, GP and cost budgets (direct reports only), and ensure that cost control programs are effectively implemented to manage expenses

• Provide leadership for the development and implementation of programs and tools to support growth of the vertical and promote use for accountability, institutional learning, and effective management of pharma and healthcare clients

• Marketing Strategy

  • Implement strategies that drive vertical brand recognition and differentiate JAS in the marketplace

  • Drive credibility and reputation and a knowledge-based service provider through the development customer education forums and focus groups

  • Identify parameters for targeted marketing campaigns and lead generation with Marketing Department

  • Define vertical value proposition and positioning strategy

• Customer Retention Strategy

  • Implement strategies with Products and other necessary functions that drive up customer retention and increase shares of wallets.

Tactical Responsibilities

• Responsible for the development and execution of annual plans to achieve revenue, GP, and other commercial targets internally, as well as externally with clients in collaboration with Regional EVPs, MDs, Sales RVPs, Country Sales Heads, Account Management, Regional and Country Products.

• Oversee the use, alignment, and effectiveness of tools and programs implemented to support Verticals, Account Management, Transition & Implementation and RFQ Management

• Provide strategic direction for customer facing resources to maximize sales revenue and GP.

• Monitoring customer activity and stewarding relationships for additional projects

• Work closely with the extended team of operations, product management, transition and implementation, and account management to ensure that account acquisition, onboarding and business maintenance is as efficient and effective as possible

Qualifications, Skills and Competencies

• Strong knowledge of the pharmaceutical industry and relevant regulatory directives and guidelines – GDP / GMP / ISO 9001 etc.

• Strong knowledge of business models, objectives, financial metrics, etc. used in decision-making; ability to build sound business cases to support investments and initiatives

• Demonstrated ability to influence decisions at all levels; excellent negotiation skills

• Strong problem-solving skills; ability to proactively identify and implement effective solutions

• Demonstrated ability to build new relationships and nurture existing relationships with internal and external clients

• Outstanding oral/written communication, presentation, interpersonal and listening skills; someone who can clearly articulate the department’s vision, be an effective ambassador of our message and inspire and earn the respect of his/her internal and external stakeholders

• Demonstrate character that builds and maintains strong followership and morale; “Whatever it takes” spirit

• Sets an example of character, humility and drive

• Ability to inspire a culture of encouragement, empowerment, camaraderie, and loyalty

• Uncanny ability to see around the corners

• Excellent facilitation, training and presentation skills

• Fostering and managing internal and business partnerships

Education and Professional Experience

• Bachelor’s Degree in Business, Engineering, or Sciences (or equivalent) preferred

• +10 years of experience in General Management of large and complex service related businesses or visionary start-ups preferably in the Logistics Industry and/or with MNCs will be a distinct advantage

• Diversified experiences in different disciplines in commercial and operations are preferred

• Demonstrated strong leadership skills are must

Measurements

• Financial:

  • Achievement of program revenue and GP growth targets

  • Achievement of budgetary plan and expense management

• Performance:

  • Consistent achievement of customer KPIs

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.