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Manager - Compliance Conduct Operational Risk - Tech & Cyber

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Legal
Bengaluru, Karnataka, India
Posted on Wednesday, June 5, 2024

Job Description

Firmwide Control Management (CM) is designed to ensure a strong and consistent control environment across the organization from front office to back office across lines of business and corporate functions. With Control Managers appointed for each Line of Business Function and Region, there is a comprehensive coverage/accountability model that promotes Firmwide dialogue and consistency in approach and solutions.

As a Central Programs Vice President in the Corporate Control Management Organization you will play a role in the strategy and execution of Control Management objectives. In this role you will be responsible for supporting Control Management strategic initiatives, including but not limited to, Internal Operational Risk Events and Quality Assurance.

Key Responsibilities include:

  • Act as the firmwide lead for the Internal Operational Risk Event program for Control Management, serving acting as the key contact for the program
    • Host a firmwide working group and manage relationships with Risk Event leads from the Lines of Business, Corporate Functions, as well as, Compliance and other stakeholders
    • Partner with Lines of Business and Compliance in resolving risk event recording questions
    • Own and enhance a firmwide Risk Event procedure and other guidance (including quality control and evidencing guides)
    • Influence updates to the firmwide Standard owned by Compliance
    • Own and enhance the Risk Event common process and control design
    • Influence positive change to the firmwide Risk Event Database (where Risk Events are recorded) and Risk Event dashboards and reporting
    • Work with training lead to enhance / keep evergreen training and risk events
    • Provide business as usual (BAU) reporting to related programs (e.g., New Business Initiatives)
    • Participate in risk event related forums including those for the database, dashboard / reporting, standards, procedures, and training
  • Build and execute Quality Assurance programs that evaluate keys Control Management Programs
    • Scope and build QA programs (including approach for sampling, testing, scoring, evaluating)
    • Partner with Firmwide Program leads and Line of Businesses and Corporate Functions to execute testing

Required qualifications, skills, and capabilities:

  • Bachelor’s degree or equivalent experience required
  • High level of professionalism, detail oriented, strong organizational and multi-tasking skills
  • Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility
  • Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization
  • Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills
  • Motivated and able to work in a fast-paced environment and to work in a matrixed environment
  • Work independently as well as part of a team; Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
  • Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Training / Guidance Writing (e.g., develop procedures, templates and guidance)
  • Excellent MS Office skills (Excel, PowerPoint, Word, Visio, Teams) and SharePoint

Preferred qualifications, skills, and capabilities:

  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
  • Certified Public Accountant
  • Knowledge / experience / expertise in Risk Event