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Investment Banking Business Assistant (all genders)

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Frankfurt, Germany
Posted on Sunday, June 9, 2024

Job Description

This is an opportunity to support at a senior level within this fast-paced environment. If you have a solid EA background working with senior stakeholders gained in an office environment and able to demonstrate an advanced Assistant skillset - apply for this role! It's a great chance to demonstrate your strong degree of flexibility given the demanding nature of this role. Additionally, you should have a high degree of confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.

As a Business Assistant within Investment Banking, you will predominantly perform diverse administrative duties requiring confidentiality, a strong work ethic and common-sense approach. Support requirements will vary from day-to-day dependent on the line of business covered and all applicants should have a solid PA background and skill set with a strong degree of flexibility given the demanding nature of this role. This is an in-office role, 5 days a week.

Job responsibilities


• Executive diary management & complex travel arrangements (end to end) and within line of business policy: co-ordination of flights, trains, check in, VISAs, accommodation, and ground transportation planning. Manage a multitude of frequent changes at short notice and prepare travel itineraries.
• Management of internal/external meetings, conference calls.
• Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy. Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
• Use internal systems, complete accurate data entry (Concur, eSource, Travel Portal, iMeet/iMemo, Microsoft Teams, Zoom, OMD & Cross Boarder).
• Strong understanding of the political landscape/key people within the organisation.
• Integral partner to the business, and able to understand group priorities independently.
• Cover group mentality and strong team work ethic with a high degree of flexibility.
• General administration duties (room bookings, filing, photocopying, stationery, and business card ordering).
• Partnership with all assistants across the CIB group to provide back-up coverage during planned/un-planned absence sporadically.
• Ad-hoc project work - distribution list owner/management, org chart updates etc.


Required qualifications, capabilities and skills


• Professional client handling and relationship building with all clients, Bankers, and Business Assistant cover groups across front office cover groups.
• Full competency in diary management, can apply good judgment and has an understanding of competing priorities.
• Awareness of expense systems and cost control initiatives e.g., can champion expense policy, process expenses in a timely manner.
• Excellent telephone manner; polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.
• Exhibits a positive, common sense, constructive attitude to drive stakeholders schedule and help manage time effectively.
• Can follow up without prompting and keep one step ahead of arrangement and requirements, displays good use of initiative and follow through to completion.
• Has a high level of attention to detail and delivers high quality results.
• Has an understanding of the culture of Investment Banking.
• Is driven and can manage expectations through communicating proactively and often across different hierarchies.
• Bi-lingual: Fluent German / excellent English
• Strong proficiency in Microsoft Office.