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HR Communications Senior Associate

JPMorganChase

JPMorganChase

Marketing & Communications, People & HR
Jersey City, NJ, USA
Posted on Friday, June 28, 2024

Job Description

As part of the Corporate Communications team you will be responsible for helping to develop and implement high-impact internal communication strategies that enhance understanding, engagement and action for key Performance Development and learning activities. This includes helping employees build skills for current and future roles and creating engaging content that resonates with a global audience. You’ll work in close partnership with HR Change Management and Readiness partners, utilize a range of communication channels and act as a trusted advisor and strategic partner to HR and communication leaders.

As a HR Communications Senior Associate you will be responsible for supporting and implementing internal communication strategies and collateral designed to promote key HR activities with the goal of increasing employee engagement and participation. Key areas of focus include Performance Development (Goal-Setting, Check-ins, Feedback and Annual Reviews), learning, leadership development and more. You will be a key member of the HR Communications team where you will be proactive, creative and detail oriented with a passion for communications.

Job responsibilities:

  • Support, manage and implement communications strategies for Performance Development, product enhancements and launches, learning-related enrollment campaigns and surveys.
  • Write internal communications including emails, articles, video scripts, toolkits, banner ads, digital signage.
  • Support ad hoc/”just in time” communications for projects, initiatives and campaigns as well as business-as-usual activities.
  • Partner with HR product, change management, content development, employee experience and subject matter experts to:
    • Understand cross-impacts, dependencies and opportunities to deliver an integrated experience to employees, managers and other internal audiences.
    • Ensure that key stakeholders within HR and the firm are informed about upcoming initiatives and have the resources and information they need to enhance engagement in their organization, especially for large, firmwide efforts
  • Establish work routines that facilitate transparency, collaboration and tracking of deliverables.
  • Develop new engagement tactics to deliver impactful messaging to managers and employees across relevant channels (e.g., email, print, videos, web, digital signage, etc.).
  • Partner with firmwide communicators to amplify messages and promote key activities.
  • Support day-to-day communication processes, including sending firmwide emails, providing metrics to measure results and updating firmwide communication calendars.

Required qualifications, capabilities and skills:

  • 4 plus years experience in communications.
  • Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage
  • Ability to digest and simplify complex information, creating concise, easy-to-understand messaging and visuals for internal audiences.
  • Excellent writing, editing and proofreading skills are a must, as well as the ability to adhere to firmwide branding and style guidelines.
  • Superior project management skills with an attention to detail, ability to manage approval timelines, processes, and multiple projects at once.
  • Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality work.
  • Must be able to demonstrate speed, flexibility, adaptability and ability to work under pressure in a fast-paced, deadline-driven environment.
  • Proficiency in MS Office Suite.
  • Experience working in a large corporate environment and with senior clients/stakeholders.
  • Knowledge of/experience in HR programs communications.

Preferred qualifications, capabilities, and skills:

  • Degree in Communications, Journalism, English or equivalent
  • Experience in digital/graphic design and video applications