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Cash Operations - Analyst



IT, Operations
metro manila, philippines
Posted on Tuesday, July 2, 2024

Job Description

Are you interested in working in a dynamic team where your financial acumen meets strategic insights? If you thrive in a fast-paced environment, then this is your opportunity to make a significant impact in the world of finance, this position is for you! Join us and be a part of a team that values innovation, expertise, and success in the ever-evolving landscape of cash operations.

As an Analyst in the Cash Operations team, you will be responsible for completing fund transfer requests received from our clients both financial & non-financial institutions where transaction requests are received both electronically and manually. In your new role, you will have the opportunity to do investigation, respond to worldwide escalations from clients and/or internal departments and to properly assist stakeholders regarding Payments and back office related issues.

Job Responsibilities

  • Serve as either maker, checker or authorizer of the transactions received and ensure that transactions are completed accurately and that high value, urgent transactions are prioritized.
  • Complete accurately the tasks assigned for the process within the cut-off time and serve as either maker or checker of the task.
  • Ensure that the checklist is followed, and queue is monitored at all times.
  • Monitor and respond to email correspondence from In-country and both internal and external clients.
  • Assist in issue resolution and providing incident report in case of errors.
  • Escalate issues as soon as identified.
  • Complete all mandatory trainings assigned prior to set due date.
  • Be a back-up for other processes of Asia Core Cash Operations (ACCO) as long as no segregation of duty issue identified.
  • Perform product verification tests (PVTs) on the system as and when required.
  • Provide process improvements to enhance the system and participate in projects call as and when needed.
  • Deliver on reports and administrative tasks assigned and assist manager in reviewing the SOP of the process.

Required qualifications, capabilities, and skills

  • University degree in Accounting/Finance/Economics/ Business Administration or any related courses.
  • Minimum 3 years of experience with Payments/ Cash Operations.
  • Knowledge of relevant Central Bank regulations and Accounting.
  • Fluent English (oral & written).
  • Proactive identify potential risks to minimize loss. Ability to address and manage conflict.
  • Ability to implement and manage change.
  • Effective delegating, planning and time management skills to meet strict deadlines and team objectives.

Preferred qualifications, capabilities, and skills

  • Good leadership skills and interpersonal skills to motivate and build a cohesive team for achieving department goals and objectives.
  • Ability to identify opportunities to improve operations efficiency and implement solutions.
  • Good communication skill with peers, subordinates and internal business partners.
  • Thorough knowledge and experience in payments processing, check clearing, deposits, system testing, and cash counter management.