Fraud Manager II - Claims
JPMorganChase
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Bengaluru, Karnataka, India
Posted on Jul 2, 2024
Job Description
As a Fraud Manager II in JPMorgan Chase, you would be responsible to manage day to day operations for your group. This would involve managing a team of around 120 to 140 people with 7 to 8 direct reports (Team Managers). It also involves close coordination and working with other enterprise operations sites to ensure business goals and objectives are met.
Job Responsibilities:
- Responsible for the overall management, coordination and maintenance of one of the major segment of the Bank's operations activities
- Assist in the formulation, recommendation and implementation of operations policies
- Direct the study and establishment of new and revised systems, procedures, methods, and forms
- Accountable for budget management
- May be responsible for cross-site / function project leadership
- Has the ability to influence across department / site
- Have impact on the Bank's earnings, operation or image and a major impact on the functional area.
- Ensure assigned area(s) are adequately staffed and all personnel are trained and developed
- Work with peers throughout the Bank to develop, enhance and implement business strategies
- Build external relationships in functional area
Required Qualifications, Skills and Capabilities:
- Minimum 7 years’ experience managing people required for the role
- Possess a controls mindset; understand banking regulations
- Experience planning and managing networking event or projects
- Superior multitasking, project management and presentation skills coupled with business acumen
- Prior experience handling sensitive/confidential information
- Able to tell a story with data and metrics
- Graduate in any discipline
Preferred qualifications, capabilities, and skills
- Financial industry experience
- 7+ years of experience in a call center environment, for call center roles
This job is no longer accepting applications
See open jobs at JPMorganChase.See open jobs similar to "Fraud Manager II - Claims" Italy-America Chamber of Commerce.