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payment Operations - Fraud Specialist

JPMorganChase

JPMorganChase

Accounting & Finance, Operations
Mumbai, Maharashtra, India
Posted on Tuesday, July 2, 2024

Job Description

As a Fraud Specialist, you'll be responsible for the operational management within Fraud Prevention Operations

Job Responsibilities:

  • Ensure that all work items are completed as per the agreed timeline
  • Requires call back to be made to the end clients of the bank globally for validation
  • Monitor the exceptions and ensure that they're resolved in a timely manner
  • Identify opportunities for improving the efficiency of the process
  • Prepare the weekly / monthly reports
  • Track the changes to the procedures and ensure you understand the same

Required Qualifications, Skills and Capabilities:

  • Experience with and a working knowledge of various aspects of International Payment Processing Operations
  • Working Knowledge of SWIFTS and international payment conventions and practices is a must
  • Prior experience in client and third party bank investigations for Multicurrency payments is an added advantage
  • Strong interpersonal/communication skills and ability to communicate internally and externally and at all level
  • Demonstrates a proactive approach to problem solving, taking ownership of issues, and having the determination to follow through
  • Ability to escalate issues as appropriate
  • Bachelor’s degree
  • Strong PC skills, including knowledge of Microsoft Office Suite