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WKO Client Office Production Analyst



Warsaw, Poland
Posted on Tuesday, July 2, 2024

Job Description

Join us KYC Production Analyst and act as a single point of contact and subject matter expert for new customers and incremental business onboardings!

As KYC Production Analyst in the KYC Middle Office team you will manage expectations on turnaround timeframes and provide appropriate updates on the progress of the onboarding. To be successful in this role we will require from you to have the ability to quickly build rapport with our internal customers to ensure the KYC aspect of the Clients onboarding experience is efficient and smooth. You will be working in an analytical and dynamic environment so the ability to evaluate complex documents in order to ensure regulatory requirements are met is necessary. You must be able to demonstrate; excellence, diversity, quality, respect and inclusivity and be able to self-motivate as well as work collaboratively within the wider team.

Job responsibilities

  • Completes requests for new Client and incremental onboardings as well as periodic Renewal and reviews for the CIB Front Office, prioritises active requests, provides status updates of key onboardings
  • Builds and develops strong partnerships, identifies challenges and eliminates roadblocks with all internal partners
  • Ensures all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements
  • Coordinates case prioritization, capacity planning, and assignment with our Global KYC Middle Office teams
  • Stays up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests
  • Manages personal workload and priorities ensuring timely escalation of key risks/issues to management
  • Identifies and execute process improvements, provides guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

  • Strong written and oral communication skills
  • 3+ years experience in the finance industry, preferably in KYC
  • Resilient interpersonal skills, ability to partner with internal stakeholders
  • Client focused whist maintaining a strong controls mind-set
  • Proactive and flexible approach to personal workload and wider team targets
  • Effective at managing time appropriately and organising workload for maximum productivity
  • Working knowledge of KYC/Compliance/AML standards
  • Sound understanding of the Financial industry
  • Previous experience working with funds, understanding fund set ups and structures