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Payment Lifecycle Analyst



Mumbai, Maharashtra, India
Posted on Thursday, July 11, 2024

Job Description

Job Responsibilities:

  • Manage payment processing activities which involves investigating, inputting, and verifying payments involving multiple platforms
  • Investigate breaks in the General Ledger on the back of failed payments and take appropriate actions to resolve the breaks within the pre-determined SLA’s.
  • Collaborate with Stakeholders, Product, Middle Office, and wider payments organization to ensure exceptional service to our clients.
  • Be involved in any change related initiatives with respect to system’s technology or process and share idea’s thoughts and inputs on implementation
  • Own the investigation and evidencing of the SOX samples for testing
  • Review the standard operating procedures periodically and keep them updated and audit ready
  • Conduct Data Analysis to identify patterns and trends and come up with suggestions to re-align operational standards
  • Generate Metrics for management review

Required Qualifications, Skills and Capabilities:

  • Bachelor’s Degree in Accounting, Finance or Business Administration (or equivalent experience)
  • 4 – 6 years of experience in Payments, Cash, Treasury Operation dealing with operational process
  • Experience and strong working knowledge of various aspects of cash operations
  • Knowledge and Experience of SWIFT
  • Knowledge of FX related payments will be preferred
  • Experienced and comfortable with multi-tasking, tight deadlines and high-pressure work environment
  • Strong MS Office skills (PowerPoint, Excel, Word - other advanced sills preferred)
  • Knowledge of Tableau/Power BI will be an added advantage