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Client Service - Associate

JPMorganChase

JPMorganChase

Customer Service
Chile
Posted on Friday, August 16, 2024

Job Description

JPMorgan is one of the world’s top five most admired and prominent companies. People are our strength and the diverse talents they bring to our global teams are directly linked to our success. We embrace a culture of continuous learning, and we are passionate about using technology and process improvements that enable our world class team to achieve great results for clients. Come join us and be a part of one of the best financial services companies in the world.

As a Fund Accounting Analyst within the Global Fund Service team, you will get the opportunity to work in a diverse team responsible for ensuring high quality Net Asset Value (NAV) delivery. You will work closely within a global network of operational teams, providing oversight and support of daily production with an overall focus on accurate and timely delivery of daily NAVs. You would be the perfect fit for us if you have great attention to detail, the ability to prioritize and execute time sensitive tasks, and have a passion to deliver solutions across organizational boundaries. Fund Accounting Operations offers the opportunity to work within a hybrid environment.

Job responsibilities

  • Produce accurate and timely NAVs
  • Perform daily oversight and quality assurance functions in a global operating environment through the use of workflow and exception based accounting tools
  • Ensure all schedule work is completed by agreed deadlines with the proper evidence and documentation as mandated by corporate policy, regulatory reviews and internal audit
  • Ensure compliance with all controls and procedures outlined in the procedures manual and general company policies
  • Work closely with internal new business and operational readiness teams through the on-boarding process of new client mandates
  • Develop a thorough knowledge of your client base, prospectus, documentation, etc.
  • Identify efficiencies and areas for improvement to reduce risk and become more efficient

Required qualifications, capabilities, and skills

  • Have a thorough understanding of the theoretical and technical nature of mutual fund accounting and administration, including basic accounting fundamentals and theories
  • Ability to work independently and be effective in a fast-paced global operating environment and a matrix management organizations to deliver results
  • Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external clients
  • Analytical skills, problem solving, good critical thinking and decision-making skills
  • Expert use of Microsoft Office and experience with exception based accounting tools as well as transactions or general ledger based accounting systems
  • Bachelor’s Degree or equivalent experience

Preferred qualifications, capabilities, and skills

  • 2 plus years of experience in Fund Accounting Operations or related experience in fund services
  • Previous Team Leadership experience and working with multiple vendors, clients and shared services both internally and externally.
  • Experience with process improvements through focus on efficiency increase and risk reduction.
  • Bachelor’s Degree (Accounting or Finance preferred)