Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Technical Program Manager - Executive Director in the Corporate Oversight & Governance Technology (COGT) organization, you will be responsible for providing solutions across Compliance, Controls Management, Resiliency, Legal, Regulatory, and Audit. You will be responsible for managing the delivery of solutions across the firm’s surveillance ecosystem. You will exhibit strong leadership abilities in program management, with experience in mobilizing cross-functional teams and delivering solutions. You will work closely with business and technology stakeholders to plan, organize and execute our solutions, aligning our business, technology and third-party strategies.

Primary Responsibilities

• Navigate a complex landscape across the surveillance ecosystem, as well as communicate the impact to business and technology.
• Develop and execute a strategic roadmap to support the strategy, aligning with overall business goals and objectives.
• Oversee end-to-end program execution, ensuring the successful delivery of initiatives/solutions on time and within budget.
• Facilitate collaboration among diverse teams (including Engineering Software and UX teams) to drive the development of solutions to support multiple businesses.
• Identify and mitigate risks, ensuring that potential challenges are proactively addressed to minimize disruptions.
• Establish and maintain clear communication channels with internal and external stakeholders, providing regular updates on project progress, measuring success, and addressing concerns.
• Drive a culture of continuous improvement, fostering innovation and efficiency in processes through regular evaluation and adaptation.
• Define and track key performance indicators (KPIs) and metrics to measure the success of the program.
• Ensure that projects adhere to technology controls, legal and ethical standards.
• Utilize lean agile processes and methodologies to work in an agile environment and support the development of solutions.

Required Skills and Qualifications

• In depth experience in program management, overseeing projects from initiation to completion.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Familiarity with the technical aspects of agile, enabling effective communication with technical teams.
• Demonstrated ability to think strategically and align initiatives with broader organizational objectives.
• Leadership experience, with the ability to inspire and lead cross-functional teams towards common goals.
• Strong problem-solving skills, with the ability to address challenges and find creative solutions in a dynamic environment.
• Flexibility and adaptability to navigate and lead in a rapidly evolving space.