VP, Data Operations Manager
Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!
LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.
We are seeking a skilled and motivated VP of Data Operations to join LPL. In this role you be responsible for data management (validating incoming data sources, data integration/compilation, distribution), data quality/accuracy (ensuring best-in-class data quality/accuracy; building/tracking data accuracy KPIs for insights for product/data Eng. teams), governance (establishing batch/ETL job lineage processes/ensure adherence to policies), data operations/controls (ensuring operational controls are in place/working with the Data Eng), and overseeing the integration of all inbound/outbound data sources.
Leading a Data Ops team, ensuring their growth as they progress through their career
Operational management of data processing lifecycle, identifying actionable improvements and optimizations to support growing complexity and demand
Hands-on approach to user community data/report training and problem/resolution management
Monitor, triage, and assign data operations work captured through IT service desk, IT Demand intake, IT Business Partner, and other data and analytics demand intake channels
Creating frameworks and methodologies for deploying Data Ops solutions
Leading development of roadmaps for deploying automation solutions
Playing a key role in defining the technology strategy for data management
Contributing to the vision and strategy for the Data Ops practice, including setting development roadmaps, participating in new business, and identifying growth or efficiency opportunities
Leading, driving, and promoting a culture of process documentation, strong data governance and operational efficiencies
Integrate reports, key performance indicators (KPIs), metrics packages and related information for technology team leadership
Identify alternative ETL solutions when it becomes evident that existing hardware/software solutions would not handle a large amount of data
Coaching and mentoring team members
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Bachelor's degree or the equivalent of 10+ years’ experience in increasing levels of responsibility managing data operations, ETL, Batch, etc. preferably in the financial services industry providing high-performing, high-availability solutions
Experience with commercial scheduling tools including AutoSys, BMC Control M, or similar tools
Expertise in AWS including Airflow supporting cloud-based ETL and Real-Time data pipelines and frameworks
Experience in managing, developing, and building a team to support current state and future data processing needs
Excellent communication skills and the ability to effectively interact across the IT and business organization, working effectively to achieve results.
Demonstrated ability to build bench strength and to delegate authority
Assertive but diplomatic with the ability to prioritize workload and to perform in a high-pressure environment Effective communication, presentation and leadership skills
Experience with ServiceNow modules including Incident, Service Request, Change, Problem, Knowledge Management, and reports
Experience in overseeing a near/offshore Managed Services Vendor
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission. We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.
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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.