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Head of Field Operations

LPL Financial

LPL Financial

Operations
Multiple locations
Posted on Wednesday, July 3, 2024

Job Overview:

The SVP, Field Management Operations role is part of LPL’s Field Management leadership team and reports into the Head of Field Management. Field Management is comprised of five advisor/institutional business lines and three cross-functional execution verticals, including Field Management Operations. The mission of the organization is to be the accountable party that drives transformational outcomes for its clients: institutions, advisors, and end-investors.

As SVP, Field Management Operations, you will ensure strategic and operational coordination within the organization. You will have responsibility for the business management function and will play a key role in terms of shaping the organizational strategy for Field Management and leading cross-functional strategic initiatives.

The SVP, Field Management Operations also has responsibility for two discrete operational functions: Branch Operations and Employee Advisor Compensation. The Branch Operations team partners closely across business units (Corporate Real Estate, Technology, Procurement) and with third parties to establish and maintain the national branch office footprint for the organization’s employee advisor affiliations and other supported models. The Employee Advisor Compensation team administers incentive compensation for the organization’s employee advisor affiliations and provides training/support on compensation-related inquiries and resources.

Responsibilities:

  • Set direction and manage operating routines for both the Field Management leadership team and the broader organization – e.g., virtual meeting series, onsite meetings, communications

  • Help to define and assess progress against the organization’s business objectives and key results

  • Prioritize investments of time and resources, ensuring the organization as a whole is positioned to deliver on business objectives and achieve profitability targets

  • Lead cross-functional initiatives within the organization, structuring the work and engaging the appropriate business line leaders to define and execute against key business strategies

  • Support reoccurring and ad hoc requests for leadership updates; oversee management reporting

  • Lead the teams responsible for branch operations and employee advisor compensation to drive advisor satisfaction; support high-priority initiatives and escalations within the functions, as needed

  • Ensure consistency in terms of the employee experience; partner closely with HR and the leadership team on the organization's approach to firm initiatives (e.g., performance, annual engagement survey)

  • Develop and maintain strong connectivity with leadership in key partner organizations, including HR, Legal, Operations, and Finance in order to promote continuous improvement efforts

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • FINRA Series 7/66 (or equivalent); Series 9/10 or 24 preferred

  • Prior experience in business management, operations and/or strategy for a large organization; experience with capital planning and/or resource management, preferred

  • Highly strategic thinker with strong business acumen; capable of assessing complex problems, prioritizing key issues and focusing on relevant facts while maintaining a strong execution focus

  • Strong analytical skills with an ability to leverage data to support decision making

  • Excellent communication skills, both written and oral; able to frame issues visually and present material to the highest levels of the organization

  • Executive presence with a demonstrated ability to lead change and influence at all levels

  • Experience being a people leader; capable of motivating and developing employees

  • Comprehensive understanding of the wealth management industry with an ability to monitor and adapt, if needed, to industry dynamics, best practices, and trends

  • Ability to travel to branch offices and home office locations

Preferences:

  • Bachelor’s Degree; MBA or similar advanced degree or industry certification a plus

  • 8 –10 years of experience in the financial services and/or wealth management industry

  • Experience working in both branch office and home office settings


Pay Range:

$167,500.00 - $279,100.00


Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!


Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.