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Account Executive, Chicago

New York Life Insurance

New York Life Insurance

Sales & Business Development
Chicago, IL, USA
Posted on Thursday, August 17, 2023

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. 


The Account Executive, Chicago role is a key part of our Group Benefit Solutions distribution organization that focuses on managing business relationships on inforce mid/large size clients (500-4,999 lives). The Account Executive will ensure exceptional service with clients and local brokers, and is responsible for proactive growth (upselling and cross selling), as well as the profitability and retention on an assigned book of business. We are seeking a candidate that is a self-starter who likes building relationships and driving sales opportunities that will thrive in a fast paced environment. 


Qualifications: The ideal candidate should possess


  • Knowledge regarding systems and processes internally/externally to meet the needs of clients
  • Strong understanding and knowledge of Life, Disability, and FMLA (Family Medical Leave Act)
  • Ability to quarterback routine/complex issues and willing to be assertive when necessary
  • High energy and self-motivated who will work with a "sense of urgency" and a "take charge" attitude to partnering internally with matrix partners and external market needs
  • Ability to navigate and develop relationships within a matrix organization (underwriting, sales, service partners)
  • Demonstrate active listening, written and verbal skills
  • Proactively identify and present client growth opportunities; work with matrix partners to guide successful implementation
  • Team player, but able to work independently to reach common goals
  • Well organized and able to handle multiple tasks at once while prioritizing as needed
  • Be a local market resource that has in-depth knowledge of insurance coverages, products and staying abreast on industry updates/changes
  • Be accountable to deliver an exceptional client and broker service experience


Job Responsibilities: Profitable Growth/Retention


  • Develop book management activities to ensure optimum upsell penetration
  • Foster and expand deep client and producer relationships
  • Drive profitability/retention in order to hit annual goals
  • Deliver and participate in all aspects of renewal process including census attainment, underwriting negotiations, creating/delivering renewal letters, follow up renewal acceptances
  • Facilitate and negotiate policy changes with underwriting on behalf of clients/brokers
  • Attend and participate in industry events to further expand knowledge and relationships
  • Maintain compliance tracking in all appropriate systems as needed (external meetings, pipeline, renewals)


Other Job Duties


  • Participate in new hire and ongoing upskill training
  • Be a resource, mentor, subject matter expert (internally/externally)
  • Participate in special projects and bring forward process improvements with enthusiasm and strong work ethic




  • Operate in a manner that promotes team success in conjunction with individual success
  • Be honest and respectful in all dealings with clients/brokers and internal team
  • Communicate effectively in ways that enhance productivity and builds respectful relationships


Role Competency


  • Customer Focus
  • Organizational Agility
  • Problem Solving
  • Informing
  • Perseverance
  • Interpersonal Savvy
  • Priority Setting


 Qualifications/Education Required


  • Excellent communication (verbal and written), presentation, and interpersonal skills
  • BA/BS Degree preferred
  • Life/Accident/Disability/Leave experience preferred
  • Licenses (Yes)
  • Excellent MS Office skills
  • Ability to use and present technology/online tools effectively
  • Negotiation and influencing skills


Working Conditions


  • Ability to travel domestically/overnight up to 30% may be required
  • Base Pay + Incentive Comp
  • Location: Chicago Field Sales office


This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. 







Salary range: $130,000 - $150,000 (includes base salary) 

Overtime eligible: Exempt 

Discretionary bonus eligible: No 

Sales bonus eligible: Yes 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 89342