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Senior Associate, Target Markets Project Support

New York Life Insurance

New York Life Insurance

Customer Service
White Plains, NY, USA
Posted on Saturday, January 13, 2024

Location Designation: Hybrid

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

About New York Life:
New York Life exist for good, the good of our policy owners, their families, and our communities. As the largest mutual life insurance company in the United States and a Fortune 100 company, our mission is embedded in our responsibility to deliver peace of mind and financial security to our policy owners, above all else. The company’s Foundational Business, the core of New York Life, includes its industry-leading field force of 12,000 financial professionals. Each financial professional is committed to delivering human-centric, trusted advice and guidance to their clients, helping them protect what they have and thrive into the future. That commitment lies at the heart of our Cultural Markets, which have significantly contributed to the expansion and success of our field force for over two decades. The Target Markets team at New York Life is dedicated to continuing the Cultural Markets’ legacy and facilitating our next phase of growth.

The Opportunity:
We are seeking a Senior Associate in Target Markets Project Support at New York Life to play an important role within the Target Markets team. You will work closely with the Target Prospecting Lead to support the development and delivery of enhancements to tools, processes, and systems used by our national field force of financial professionals. Additionally, you will engage in a broad spectrum of strategic projects requiring skills in project management, research, analysis, and reporting. Your contributions will be key to amplifying the reach and impact of our financial professionals, positioning them to build deep, trusted relationships within their communities.

Key Responsibilities:

  • Provide top-tier project and operational support within the Target Markets area, focusing on meticulous monitoring of details and reporting of project plans, milestones, and deliverables. Ensure time, cost and quality indicators are in line with approved project plans.
  • Support strategic planning and decision-making by preparing detailed project briefs and engaging in comprehensive research and analysis.
  • Communicate proactively with relevant stakeholders, providing updates on project status and addressing implementation challenges.
  • Collaborate effectively with the project team to fulfill tasks and implement project plans.
  • Maintain and organize documentation and records, ensuring project delivery adheres to agreed plans and methodologies.
  • Utilize the Objectives and Key Results (OKRs) framework to help set ambitious and measurable goals, align the team to work towards, and track progress toward desired outcomes. This will involve contributing to establishment of specific objectives and defining key results to measure the success of projects.


  • Bachelor's degree in relevant field, or commensurate work experience, including 3-5 years in cross-functional capacity.
  • Demonstrated growth mindset, embracing challenges with perseverance and a strong desire to learn.
  • Detail-oriented project management skills.
  • Problem-solving skills with the ability to drive projects forward and adapt.
  • Strong communicator, with the ability to influence in collaborative settings without direct authority.
  • Excellent PowerPoint and written communication skills.
  • Experience with or knowledge of Agency structures is beneficial.



Salary range: $90,000 - $135,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 89843