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Program Assistant

Northeastern University

Northeastern University

Oakland, CA, USA
Posted on Saturday, January 27, 2024

About the Opportunity


Reports to: Director, Associate Director

Supervises: N/A

Summary of Position:
The Mills College at Northeastern University Educational Talent Search (METS) TRIO Program is funded by the U.S. Department of Education. METS assists low-income, first generation, middle school and high school students in the City of Oakland by disseminating information on the college preparation process. Under the supervision of the Associate Director, the Program Assistant is responsible for assisting with all aspects of administration of the METS Program; to provide academic support and general advising for eligible students.

Essential Job Functions:

  • Assist in providing comprehensive academic advising, cultural awareness, and diversity workshops to program participants.
  • Assist in providing a transcript evaluation and develop an individual academic plan (IAP) with program participants.
  • In collaboration with METS team plan and supervise all METS related activities, events, field trips and college tours.
  • In collaboration with METS team, assist with coordination and implementation of all facets of the METS Summer Enrichment Program.
  • Support the Summer Program Instructors by implementing classroom management policies and procedures necessary to maintain a productive, effective classroom environment.
  • Provide individual and group tutorial sessions for student participants.
  • Participate in METS staff meetings.

Required Knowledge/Skills/Abilities:

  • Experience and ability to effectively work with students with diverse academic, socioeconomic, cultural, and ethnic backgrounds similar to METS Program participants.
  • Mission-driven and passionate about programs designed to identify and provide services for individuals from disadvantaged backgrounds.
  • Ability to coordinate and facilitate academic support programs including advising, workshops, fieldtrips, assessment, follow-up and resource referral.
  • Excellent written, oral and interpersonal communication skills.
  • Ability to take direction, prioritize, and work independently.
  • Demonstrated experience-solving problems including conflict resolution. Demonstrated ability to work well under pressure or on deadline, maintaining a professional composure when dealing with common problems that occur in events and classroom settings.

Education and Training:

  • Bachelor's degree or working towards a degree, preferably in education, social work, psychology, or related field
  • Must have experience working with middle or high school youth in similar academic/educational outreach program
  • Familiarity with TRIO programs or similar college access programs

Physical, Mental and Environmental Demands:

  • Work primarily involves sitting for long hours on the computer, which requires attention to detail and high levels of accuracy. There are several deadlines associated with this position, which may cause some stress. Some light lifting may be required.
  • Work involves some travel to and from Mills College and target school sites in Oakland.
  • Must have a valid California driver's license, safe driving record, current automobile insurance, and use of personal car.
  • Requires passing fingerprinting and a background check.

This position description is not intended to contain a comprehensive list of activities, duties, or responsibilities. Additional duties may be assigned based on business operational needs.

Position Type:

General Administration

Pay Rate:


Position Type


Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.